Prime Storage in Malden, MA, is a highly recommended storage facility known for its great location and exceptional customer service. Conveniently situated just off U.S. Highway 1, it is easily accessible for both residents and business owners in the area. Customers have praised the cleanliness of the units and the helpful staff, particularly highlighting Mike and Patty for their support throughout the storage process. Mike is noted for his patience, knowledge, and commitment to providing top-tier customer service, ensuring a smooth experience for all clients. Newcomers to storage find the staff friendly and accommodating, making it a welcoming choice for first-time users. With its great deals and efficient service, Prime Storage is a reliable option for anyone in need of extra space.
Mike was very welcoming and care like he own the place! I wish people have the same standard standard on costumers services. Thumbs up 👍
January 2026
Great storage space and very convenient location. Mike was very helpful and made the whole process easy and smooth. I definitely recommend this place!
January 2026
Great location. Mike is great! Always knowledgeable and helpful. thorough with follow up and follow throughs. I am a TBI survivor with some cognitive dissonance issues (and try my best to keep an active lifestyle — it gets overwhelming) and Mike has been a huge help!!
