Self Storage in Malden, MA

“I had an absolutely fantastic experience with Octopus Moving and Storage! From the very first call to the final box being placed exactly where I wanted it, their team was professional, punctual, and incredibly efficient.

They handled all of my belongings with great care, wrapping fragile items securely and making sure everything arrived in perfect condition. The movers were friendly, respectful, and worked quickly without cutting corners. Moving can be stressful, but they made the entire process smooth and worry-free.

Their pricing was transparent with no hidden fees, and the customer service was responsive and helpful every step of the way. I truly felt like my move was in good hands.

I highly recommend Octopus Moving and Storage to anyone looking for a reliable, trustworthy, and hardworking moving company. I would definitely use their services again!”

“Marcia was kind and explained everything well. It was our first time renting a storage unit, and the process was smooth thanks to her! Exceptional customer service, definitely recommend!”

“I needed an affordable storage unit quickly. I found prime storage on line and started the lease process. Upon arrival I was greeted by Mario who was about to go to lunch. He said no worries I'll take care of you. I was in and out in less than 10 minutes. Thanks Mario ! Your a life saver”

“​⭐⭐⭐⭐⭐ Exceptional Customer Service! Stephanie is the best 100%!

​I cannot say enough good things about Stephanie and the outstanding service she provides at this Public Storage location, Eastern Avenue, Malden. From day one, she has gone above and beyond to make my entire experience completely stress-free.

​When I first opened my storage unit, she took the initiative to call me personally to ensure everything went smoothly. Her follow-up performance is unmatched—when I was planning my move-out, she proactively provided clear, step-by-step instructions so I knew exactly what to expect and information becauseI am moving out of state for a new location.. Even when I ran into an issue making a payment, she immediately stepped in to help by sending me a direct link so I wouldn't get locked out of my unit.

​Stephanie always makes herself available to help and truly goes the extra mile for her customers. I highly recommend this location to anyone looking for storage. Go see Stephanie—I promise you will not be disappointed!”

“Stephanie at Public Storage on Eastern Avenue in Malden provided truly exceptional customer service, and I am incredibly grateful for her help. I was facing a difficult situation because my original storage unit was located far from the elevator, which was especially challenging due to my current medical issues and difficulty with moving. Stephanie went above and beyond to support me, taking the time to understand my situation and helping me transfer to a unit much closer to the elevator.

Her kindness, compassion, and willingness to help made a huge difference in my life and turned a stressful situation into something so much easier to manage. She was professional, supportive, understanding, and genuinely cared about making things better for me.

It is rare to find someone who provides this level of customer care, and Stephanie truly deserves recognition for her outstanding service. Thank you, Stephanie, for making my life easier during a challenging time. Public Storage is very lucky to have someone as dedicated and compassionate as you!”

“Ive moved a couple times using this location and had a storage unit here for a period of time. The manager Bonnie is exceptional, and her staff follows that lead. From my experience everyone here is friendly, knowledgeable, explains the process and cares about the outcome of your experience. Would recommend coming here even if it isnt the closest location!”

“I work for a local org that deals with a variety of different storage companies. When I tell you that this was the best customer experience I've ever had, I mean it. Xavier at the front was assisting multiple people at once, efficiently and effectively helping everyone in line and getting them on their way. We will be looking in to working exclusively with U Haul storage simply because of how incredible this experience was. Thanks again.”

“Had a great experience at this U-Haul location. Shahid went out of his way to help, and his kindness and generosity really stood out. This location is lucky to have someone like him, customer service like that makes a real difference.”