U-Haul of Malden-Route 60 offers a wide range of moving services, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. The staff, particularly Monica and Shaheed, provides excellent service, making both pickup and drop-off processes quick and smooth. Customers appreciate the friendly and helpful team, who handle the rental and return of vehicles efficiently. The store environment is known for being pleasant, with staff answering questions and assisting with scheduling. Some customers mentioned minor vehicle issues, such as maintenance needs on the van, but overall, the service remains highly rated. The location is praised for its ease of use—whether extending a rental or coordinating pickup and drop-off times. Many customers express a desire for other U-Haul locations to match this level of service. Overall, U-Haul of Malden-Route 60 is recognized for its helpful staff, convenient services, and positive customer experiences.
U-haul is normally a pretty painful experience. These folks however, were very kind and quick.
February 2026
It was a great experience you need to give Andy a big raise he deserves it and goes the extra mile
January 2026
Had a great experience at this U-Haul location. Shahid went out of his way to help, and his kindness and generosity really stood out. This location is lucky to have someone like him, customer service like that makes a real difference.
