U-Haul of Malden-Route 60 offers a wide range of moving services, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. The staff, particularly Monica and Shaheed, provides excellent service, making both pickup and drop-off processes quick and smooth. Customers appreciate the friendly and helpful team, who handle the rental and return of vehicles efficiently. The store environment is known for being pleasant, with staff answering questions and assisting with scheduling. Some customers mentioned minor vehicle issues, such as maintenance needs on the van, but overall, the service remains highly rated. The location is praised for its ease of use—whether extending a rental or coordinating pickup and drop-off times. Many customers express a desire for other U-Haul locations to match this level of service. Overall, U-Haul of Malden-Route 60 is recognized for its helpful staff, convenient services, and positive customer experiences.
very helpful staff at this location. thought this was going to be the hardest part of moving, but they really made it simple. would absolutely use them again in the future.
December 2024
Great people - friendly / helpful nightly recommend !
October 2024
Very friendly and helpful staff. I was able to rent a truck online the same from the app
