“I needed a new gasket kit for my 1980 wood stove and all local stores were sold out and not going to be restocking the product. I finally was able to locate the product I needed but it was a short distance away around 30 minutes. I have not been to this town since the 1990's. Well, I got lost; my car has a 2010 GPS, it was dusk, almost no street lighting and unless you live in New England, the roads along the coastal towns are based on the old cow paths. The store was closed when I got there, I did leave a voice mail to let them know I would come in the morning but would call to see if they still had it because it was their last one. I deciuded to drive home and a few minutes later, I got a phone call from the store, saying they would wait for me and to call if I got lost again. I did ,but was only yards away.I always prefer to go to a small family owned business; it has been my experience that they take a personal interest and try the best to help you find the right products and go that extra mile. I am so grateful, because not only was the product unavailable my hometown Ace Hardware, Walmart, Home Depot or Lowes and even on Amazon. Now I now what I need it and will install tomorrow, just in time for winter to return!!”
Hardware Stores
“I needed a new gasket kit for my 1980 wood stove and all local stores were sold out and not going to be restocking the product. I finally was able to locate the product I needed but it was a short distance away around 30 minutes. I have not been to this town since the 1990's. Well, I got lost; my car has a 2010 GPS, it was dusk, almost no street lighting and unless you live in New England, the roads along the coastal towns are based on the old cow paths. The store was closed when I got there, I did leave a voice mail to let them know I would come in the morning but would call to see if they still had it because it was their last one. I deciuded to drive home and a few minutes later, I got a phone call from the store, saying they would wait for me and to call if I got lost again. I did ,but was only yards away.I always prefer to go to a small family owned business; it has been my experience that they take a personal interest and try the best to help you find the right products and go that extra mile. I am so grateful, because not only was the product unavailable my hometown Ace Hardware, Walmart, Home Depot or Lowes and even on Amazon. Now I now what I need it and will install tomorrow, just in time for winter to return!!”