The Courtyard Boston Marlborough is a conveniently located hotel that offers a pleasant guest experience, despite some ongoing renovations. The hotel's location near major highways makes it easy to access from Boston, Worcester, Providence, and Manchester. The staff at the Courtyard Marlborough is frequently praised for their excellent service and friendly demeanor. Jenn and Hailey at the front desk are described as warm and welcoming, making guests feel at home. Cheryl in the restaurant is also noted for her friendly and polite service. Overall, the staff is said to genuinely care about providing a great experience for guests. The hotel rooms have recently undergone a full renovation, with brand new furnishings, walk-in showers, and a fresh, clean feel. Guests have enjoyed staying in these updated accommodations. However, some reviewers note that the hotel seems cheaply built, with significant highway noise audible from the rooms. While the hotel was previously experiencing some COVID-related limitations, such as an unstocked minibar, these issues appear to have been resolved. Overall, the Courtyard Boston Marlborough is praised for its convenient location, excellent staff, and newly renovated rooms, making it a recommended choice for travelers to the area.
Didn't stay there, went for an event, the staff was exceptional and the food was actually not bad.
June 2026
Had a great stay for work at the Marriott. The room was clean, the bed was comfortable and Amanda in the cafe gave us great service!
May 2026
Amanda was our server for the duration of our stay and I can’t say enough great things about her! She was so positive and hardworking, truly a wonderful server who added to our great experience.