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February 2024 by Jody Simonian
Only one cash out area on the first floor. A handicapped woman was told it was at the other end of the store. She had difficulty walking and made it clear she was not happy. Employee could care less.2nd floor return employees were great!!!
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February 2024 by john francis
Very friendly
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February 2024 by Rhodi Lopez
Organized, clean, I did not find what I was looking for this time, but overall it was a good experience. Employee was kind and helpful!
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January 2024 by William Hayden
Ok, but I had to find a clerk to ring my order
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January 2024 by Linda Newell
Bargains galore to be had at JCPenney.
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January 2024 by Carol Steiner
Looks like it's going to be closing its doors. Merch is stale, haven't restocked Levi's in a year, styles look like they have come from a clearance warehouse, more clearance than new stuff. Bottom lines are tight but sure doesnt inspire me to return anytime soon.
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December 2023 by ahmed shabana
It was the worst experienece in 7 years of shopping with JC PENNY.buyed a sweater just before thanksgiving and the sweater got tear off after 1st time wear . So went there for return and the store manager was racist . Intially she was laughing wickdly with her subordinate when i said l have complain with sweater instead of addressing my complain she got busy with her stuff and didnt communicate well for the complain. She offered me 30% return for the sweater which i refused and left my sweater in the store. The manager didnt even consider even considered about customer satisfaction. The manager like this is rhe reason behind JC penny not doing well since some years..still living in rascist era so amazon has taken all thier customers and jc penny and other like stores has to forcibly closing bcoz of this type of mangager and customer servicesWorst worst experience .. WILL NEVER EVER SHOP AGAIN IN JC PENNY solomon pond mall, MA. I request the owners of JC PENNY TO look in this issue.
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November 2023 by Deirdre Millman
I've always bought my Gloria Vanderbilt jeans at Kohl's, but not anymore. From now on I will be buying them at JCPenney. They had a much better selection than the two other Kohl's stores I tried (where I've always gone) and the associates were much more helpful.
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November 2023 by Cheryl Hopkins
This store used to be one of my favorites. Last week, I found the prices ridiculous and the selection of plus womenswear pitiful!
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October 2023 by Jim Haynie
It's smaller than other stores, but it is a nice and good location.
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September 2023 by Fran DeRosa
Sadly, NOT like the old days. Poor Mall employees don't stand a chance with empty shelves and minimal customers.Thanks for the demise, INTERNET! It is NOT the physical store's or the hard working employees fault!
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August 2023 by Madelyn Marichal
I can always find a dress for myself and daughters here!
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July 2023 by Eli Moslemi
I check here often and I mostly fond good deals. The product quality is good.
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June 2023 by Aileen
We had photos taken at the studio and our photographer Lillian was lovely! She took some great shots of our family and explained all the package options clearly. Overall great experience, thank you Lillian!
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June 2023 by Aileen Morley-McLaughlin
We had photos taken at the studio and our photographer Lillian was lovely! She took some great shots of our family and explained all the package options clearly. Overall great experience, thank you Lillian!
