JCPenney is a long-time shopping destination offering style, quality, and value across fashion, home decor, and beauty. Experiences vary among shoppers. Some report a clean, organized store with kind and helpful employees, very good sale prices, a great selection, and amazing customer service at checkout, noting definite improvement. Others express disappointment, finding merchandise stale, styles seemingly from clearance, a pitiful selection in some areas like plus womenswear, and prices considered ridiculous. There are also comments that the store appears to be closing its doors. Overall, it remains a place where some customers find a much better selection and helpful associates compared to other retailers.
JCPenny is ALWAYS nice it is unfortunate that Solomon pond mall is in such disrepair. Not one A/C working in the entire mall. I feel bad for the employees that have to work in such conditions
July 2026
Thankfully, JCP still sells vertical blinds. With Sears gone and only big box stores remaining, it's hard to replace things that have worn out over time.
June 2026
Idk why this mall is dying. You can find super great stuff here cheap. JC Penny has great taste in linens and kitchen stuff. Its easier than spending hours reading reviews on amazon. Just walk in and see whats good.