Macy's is an iconic department store offering a wide variety of top fashion brands, clothing, shoes, housewares, gifts, and furniture. Shoppers find a perfect blend of convenience and luxury, with a mix of high-end and affordable items. Great sales and attractive pricing add significant value. The Backstage section provides budget-friendly options and awesome finds, with collections updated frequently. Many note a first class selection and are impressed with the quality in the discount area. The staff is often described as great, very polite, very helpful, very kind, and friendly. Employees are noted for taking time to assist customers. However, some disadvantages are mentioned. These include numerous price scanners not working, fitting rooms out of order or with a musty smell, spotted carpets, and empty space in some sections. Despite this, the store provides a satisfying shopping experience with its latest styles, diversity in product range, and clean environment, making it a nice alternative to usual stores.
The store was fine, but it is so sad to see the mall empty. It's Friday and two weeks for Mother's day, where are the people?
April 2026
Love Macy's but prefer to use online. Much better clothes online.
February 2026
Favorite Macys because of staff member Carol going above and beyond helping me figure out solutions to some garments that I loved but didn't know what to pair them with. Wonderful eye for design and amazing customer service! Thank you Carol!
