St. Mary's Credit Union is noted for its professional, kind, and helpful staff, with specific mention of the Westborough office. Customers describe the staff as great and above and beyond, offering a warm welcome and making people feel like family rather than just a number. The environment is always clean with no waiting. The credit union provides numerous accounts to help save for various goals and does not charge its customers ATM fees. Members have obtained financing with great rates, such as for a truck, and have received pre-approved credit card offers with benefits like a substantial line of credit, zero percent interest periods, and double cash rewards. Even when customers encounter problems, such as payment processing errors or delayed checks, the experience of resolving issues is positive. Upon calling, whoever answers the phone helps address the situation simply and effectively, with staff taking helpful actions like canceling incorrect payments to return money quicker. The overall sentiment is that the credit union is worth checking out, and customers express a desire to secure future loans through them.
