This Verizon authorized retailer, Wireless Zone, is a one-stop shop for phones and wireless service, offering the latest devices and Verizon network coverage including 5G. It provides smartphones, tablets, Verizon home internet, and award-winning customer service. The staff, including specific employees, are noted for being extremely knowledgeable, patient, considerate, and very customer-focused. They provide a very pleasant customer experience, going above and beyond to assist, multitask, and resolve issues. The process is described as very easy. Proceeds from purchases go toward doing good in the local community. The location receives high recommendations for all future Verizon support.
Great experience when upgrading my phone. Ali is patient knowledgeable and able to handle a busy situation. Several customers had problems that required him to spend time on the phone either clearly incompetent reps but he persisted to get everyone exactly what they needed. Give this guy a raise!
May 2025
Great job by Ali!!! Very patient...can multitask and take care of multiple customers at once!!!! Don't lose him!!!!!
April 2025
Ali was great....every so often you get someone who can help
