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February 2024 by Robert Cornejo
Delivery driver called me and cannot speak english, then she says to text her and its in another language. I called store to get more info on my delivery and two times waited 20 min with no answer, with a broken femur i had to drive there my self and pick it up. I will never order from this place and recomend potential clients the same
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February 2024 by Z R
This store cannot handle holidays. AT ALL.TLDR: I placed my order on January 23rd for Valentine’s Day. Nothing about this experience was pleasant or easy and now I’m chasing down this store and corporate for my money back.I was trying to contact this store all day yesterday via the website but it never at all let me submit comments.This order was stuck being prepared for over 5 hours on the day it was to be delivered. I placed fhis order WEEKS ago. How this wasn’t ready is beyond me.On top of this, I never received a call or text or email about any delivery person trying to get in touch. I provided my personal cell, NOT my partners as it was a surprise to be left on my porch as requested. At 8:24 PM I received a call from an UNKNOWN number who didn’t leave a voicemail or a text. If this was that store, that’s completely irresponsible.I do not at all believe this store attempted to deliver. I don’t even know if it even MADE the order since 6 strawberries ordered 2 weeks ago took over 6 hours to make.Save your self the time and money. Do not go here. Make it yourself at home.
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February 2024 by Julie Asarkof
Terrible! Ordered from store 971 for Valentine's Day back in late January, my card was charged, but the order was never delivered.I have tried unsuccessfully to reach the store and the company. I will reverse the charge on my card and never use this company again.
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February 2024 by Master
Why They Take Oder If They can not make it up for delivery
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February 2024 by Wendy Lombardo
Got an arrangement delivered for Christmas Eve. The fruit was mooshy, limp and it certainly wasn't packed. The fruit was no good by the 26th. Very disappointed as I have had many arrangements from Edible Arrangements but not the Medford, MA location.
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February 2024 by Mariette Ayala
The white chocolate covered pineapples are the best. I always recommend picking up your order rather than scheduling delivery. It is more convenient financially and faster.
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December 2023 by William Duffy
Fantastic. Fresh and tasty!
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December 2023 by Kai Malone
It always looks like there is no one in the store, and when you walk in, it takes a minute for someone to come to the front. Staff are friendly enough.
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May 2023 by Lisa Dupont
Love this store the employees know what there doing. I would go back for more special occasions
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March 2023 by Nicole
Terrible service. I ordered an arrangement to be delivered to my sister as she's just experienced a loss and I live a few states away. The delivery person called the recipient to ask if they could leave it outside of her home as she wasn't there and she said yes. I received a delivery confirmation email, but they actually did not leave it for her. Why would you mark it as delivered if it was not? By midday the next day she still didn't receive anything so I called corporate to confirm if it was going to be delivered since the store number is an automated message. They spoke with the store and confirmed they would deliver it the same day. Later the store called the recipient saying they couldn't deliver it today. I wouldn't even be mad if it needed to be postponed but it should have been communicated, because it looks like if I didn't initially call and ask they were never going to actually deliver it. Corporate was really nice and helpful and was able to just cancel it and refund me
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March 2023 by Gerryk143
Absolutely horrible experience. Paid extra to have delivery on Valentine’s Day and specifically asked for them to be delivered after 3pm due to recipient not working until 3pm at the hospital. Order was delivered at 10:30am!!! I called and was on hold for 1.5 hours and finally received a rep. Was told they would call me back and never did. On top of all this, the balloon I paid extra for wasn’t delivered with the order. Will never order from this location again.
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January 2023 by Katharina Jordan
Amazing floral bouquets and arrangements, perfect for any occasion or design style, so many different color and flower selections. You pay for the quality, but for a special occasion, their selection can't be beat
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December 2022 by Rieng Kim
My boyfriend buys from here every other month. And it’s been so sad to say that they have been slacking on their chocolate cover strawberries. They use old and just about rotten strawberries and just cover it with chocolate and think people aren’t going to know. They lose a loyal customer. Very sad they don’t use good quality fruits for the high price they charge. This happened one too many times
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August 2022 by Karli Yebba
Great experience at this location! Florence was extremely helpful and so kind !! I will definitely be back soon! Highly recommend asking for Florence if you’re undecided on what to get!
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July 2022 by Patricia Hathaway
I got a box of chocolate covered strawberries as a gift.The strawberries were not sweet just tasteless.In June they should be picked from a field and not shipped in from another state.Disappointed!!!
