Members Plus Credit Union in Medford has provided consistent, helpful service for many years. Customers appreciate the friendly and patient staff, especially at the Medford branch, where members have been served since the credit union's inception in 1994. The staff, including front-line personnel, are described as capable, pleasant, and always willing to assist with various services such as cash withdrawals, deposits, money orders, and notary services. One customer highlighted the staff member who helped with obtaining a cashier's check, noting her helpfulness and clear instructions, especially for a first-time experience. Despite some managerial changes over the years, members have remained loyal, citing never receiving bad service except once in the past. Overall, the branch is viewed as a trustworthy and friendly place that consistently meets members' needs, making it their preferred credit union.
I have used Membersplus Medford for 35 years and have always had a very helpful and pleasant experience no matter how simple or complex the issue or transaction. A special thank to Penny who is predominantly the person answering the main number and is a very capable and functional front line person.
March 2025
I have used this bank for many services as a shared branch of my own credit union including as a notary, to withdraw and deposit cash and get a money order and each time they are kind, friendly, helpful, and patient.
August 2024
Michni Daley was excellent! Extremely patient and professional.
