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“This is an amazing bank with a great team of professionals. As a local business owner, I am proud to bank with such an awesome group of professionals. I would like to especially recognize Malinda and Olivia who are not only involved in very positive ways with our local community, but are a great resource for me as a small business owner and operator. If I could give more than 5 stars I would!”
“Dan manager
East Cambridge savings bank West Medford
Professional pleasure to always speak to
Always very helpful when banking
He is a spectacular bank manager”
“This is by far the best bank to work with. As the owner of an SMB it is clear that they value our business. The branch manager is always available to help and goes the extra mile to ensure that we taken care of. I have also referred employees to the bank and there is nothing but good reviews.”
“We bank with Needham Bank for many years, and we are extremely lucky to have people like Mr. John Norris and Mrs. Savic helping our business. We feel immensely safe banking with Needham due to their great customer service!”
“I want to here to have a document notarized. I am not a customer but I called before I went to make sure that even though I was not a customer could I get something notarized and I was told yes. When I go out there I was told that they only do it for their customers and I was upset because I need you to have something notarized for a new job and I had to do it that day and the Assistant Branch Manager was so kind and she did it for me”
“The staff here are very knowledgeable super friendly! I would choose this bank especially at this location over any other banks! Thank you Adiene and all the staff members here for always making my visits feel welcome everytime I stop by.”
“I needed a cashier's check for my first month's rent payment and Octavia was able to help me understand if I was eligible to get a cashier's check at the Members Plus because my original credit union is a part of the Co-op shared bank program and with my bank I would be able to get a cashier's check at their location.
I arrived at the location and Octavia was nice and ready to help me with the understanding what I needed to fill out and confirming with me multiple times the amount I needed was correct. This was my first time attaining a cashiers check and she was a real help throughout this process.”
“The best customer service! Always very welcoming. Everyone in the branch always helps with my buisness and personal accounts to make sure all needs are met. Hands down the best around and highly recommend. Also the staff work very hard and quickly!”
“Great customer service! I walked in and was greeted by the friendly workers. I met with David to open a new account and he made the process seamless and easy. He was very professional and really showed that he cared to meet my needs.Thank you!”
“NOTE: This is a VIRTUAL bank teller, which means that the ATM machine lets you connect with a LIVE Real Person who is REMOTE. This is a bit inconvenient, but works FINE for all basic needs. ONLY available during BANK hours!”
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“I just opened a new account at Rockland Trust and had the best Banker Bandana helped with everything the bank offered. She is an asset having patience and a kind way of dealing with clients. I recommend you see her for all your banking needs.”