-
February 2024 by Joice Rodrigues
You gave one star due to the phone service, I call and no one answers, there isn't even the option to leave a message, would anyone know another number I can call, thank you
-
January 2024 by Heather Viveiros
This company caters too the needs of all sorts of people.They are here to help if you're low income ext.. thank you assurance wireless for caring for those ehivn6
-
January 2024 by Fredeline Basile
This store is racist if you are not Brazilian they do not Help you.They didn't even know where the Main store was. We need better SERVICE at this one
-
December 2023 by Steven Laliberte
Im not happy with metro
-
November 2023 by Tommy Barrie
Not a fan. The person who sold me my phone did something to my service I cannot use data make calls or texts unless I'm using wifi
-
September 2023 by Margaret Maccabe
Obviously, the manager does not read the reviews. Try calling your store because it goes to voicemail and it's full.
-
September 2023 by Christopher Mauri
Horrible worst tmobile I have been to they were rude and incorrect for everything.
-
July 2022 by Fawzi Danif
I went there to get the cheapest phone and the attendant said the cheapest was $100. Then I just figured out that the cheapest phone in the store is $49 so the employee did that to make a sell. Very disappointed with her attitude.
-
May 2021 by Ruth Yarasitis
Have to go back phone isnt working right.
-
December 2020 by DDC ROCKY
I wish I got her name but she said she normally works in the malden ma metro store and she was awesome great customer service and she knows her stuff
-
November 2020 by Al Mangini
Ana was super helpful
-
July 2020 by josina sabino
The manager was horrible.Extremely rude ,a middle age Asian man.He told there is nothing we can do for you.In a very rude dementor.I was shocked.Speechless.No costumer service what so ever.No skills...I went there to retrieve my Puk code.I called the help line they told me any store can help you recover it.It was waste of my time and energy, Lamentable!!!!On the other hand girl who works on Sundays was extremely helpful and professional.Unfortunately she was not able to help but she tried.She went above and beyond!!!She has a promising future ahead of her.Excellent costumer service young lady!My experience with the manager was beyond horrible. Very poor service from his end!!
-
February 2019 by Jon Lately
Needed a nano SIM for a new phone. Service was good and fast. The device change fee was $27, though, kinda high. I expected around $10 for the SIM.
-
December 2018 by charles culpepper
got there before they closed at 6:55 was told the current customer was the last customer, she should be fired
-
August 2018 by AR D
very rude customer service! Called to get information on getting a sim card for a month and was told to go online she couldn't help me or come to the store because she had customers and she needed to see about them. Very rude customer service.
