South Medford Auto Body & Repair Shop is a dedicated and professional auto repair and maintenance business that prioritizes customer satisfaction. Whether customers need body work, painting, dent removal, brake repairs, muffler replacement, or just an oil change, the shop aims to provide honest, quality service in a timely manner. The business is committed to maintaining high ethical standards and exceeding customer expectations. They offer services in English, Portuguese, and Spanish, and have an agreement with a nearby car rental company to make the repair process more convenient for customers. Reviewers praise the shop's competitive pricing, emphasis on repair over replacement, and transparent communication. The owner, Siera, is described as easy to work with, professional, and courteous. The team is praised for going above and beyond to make the repair process smooth, such as handling insurance claims, providing updates, and even cleaning the vehicle inside and out. One reviewer highlights the shop's commitment to customer service, noting that they went "way out of the way" to make up for a mix-up caused by the automaker. Another reviewer simply states that the shop's big, happy dog in a sweater in the office is an automatic 10/10. Overall, South Medford Auto Body & Repair Shop is widely recommended for its quality workmanship, ethical business practices, and exceptional customer service.
I was in the area for the weekend and unfortunately had an incident with my rear tail light in less than two days they had it ordered for me and installed it right on the spot. They were very honest and the receptionist was quite amazing and very helpful. Appreciate you guys And I definitely recommend this place.
February 2024
My car is still being worked on but that doesn’t matter because they have a big happy dog in a sweater in their office. Automatic 10/10. ?♂️
January 2024
Although due to an insurance issue on my end, this company provided outstanding customer service. Would recommend and will go back for future body work services.
