Metro Credit Union provides excellent service and an excellent experience. The team is professional, pleasant, helpful, friendly, and patient. They answer all questions and complete transactions quickly, making the process easier. This location is an excellent alternative to the larger branches, offering very high skills and adaptability even when busy. Customers report always receiving good service and recommend this branch.
Since coming to you from a bank , for the life of me I’m trying to figure out out why I don’t do this years ago . The Customer service is above par, no added or additional fees . Numerous locations around Boston . What can I say EXCEPT I’m HOME…..
December 2025
I have been banking here for years. Great customer service - Bob and his team make it a great place!
November 2025
The Teller was totally professional. I made a couple of mistakes during the transaction and he was very patient. The service is always excellent at the Melrose Branch of Metro Credit Union.