Verizon's store in Methuen, located at 90 Pleasant Valley St., offers a friendly and helpful in-person experience for customers. The store features knowledgeable wireless sales consultants who assist with upgrading phones, choosing plans, and shopping for accessories and services. Customers have praised the staff for their professionalism, especially highlighting Alberto, who provided excellent service by quickly transferring data, offering helpful tips, and making the upgrade process smooth and simple. Many customers appreciate the staff’s honesty and dedication, noting that they received valuable advice on billing and trade-in deals. The store's team is attentive and strives to meet customers' needs, whether by explaining product features or helping with technical issues. Some reviews mention the staff’s kindness and willingness to go above and beyond, making the experience enjoyable. Customers who have visited the store feel confident in their choices and leave satisfied with their new devices and plans. Overall, the Verizon store in Methuen is highly recommended for its friendly service, knowledgeable staff, and efficient process, making it a good place to get new phones, accessories, and support.
when i came jacob was very helpful in every way, weather I had questions or I needed something he was the first to come and help great customer service for real
December 2025
Best service. Definitely worth it. I highly recommend
Jonathan in the loop store
November 2025
The gentleman Jonathan was absolutely great ,greeted me right away at the door , he was able to answer all my questions and was able to save me money , I highly recommend you coming to the store in methuen to see what services and money he can save you !
