Sonesta Select Boston Milford offers nice, clean, and acceptable rooms in a location convenient to the highway. The lobby is spacious and the air conditioning is quiet and efficient. Many guests report excellent and accommodating customer service, with staff being helpful and painless to deal with, even in emergencies. However, the hotel has significant drawbacks. The entrance is hard to find and not marked. There is no complimentary breakfast or coffee; the breakfast offered is disappointing, with cold and unappealing food, and it is not free even for rewards program members. Parking is not free, with a nightly charge that many feel is a ripoff. Several guests feel the hotel charges three-star rates but provides services more typical of a budget hotel, making it not worth the price for the quality offered.
Was to have food service,but they don't for weekdays.They said only sat.sun. And then said person was sick. So very upset no food anyway of vac available at this place.
August 2026
No hot water in shower in the morning. Front desk person says happens some times. Other guests were downstairs complaining of same issue. Also no coffee downstairs or breakfast.
August 2026
the pool was not clean, the water was cloudy. The floor was dirty. Room had odor.
