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“Erik was fantastic!
He showed me all options that fit my preferences and budget. There was no pressure at anytime to buy and I ended up with a great mattress at an amazing price!
Thank you Erik!”
“The best experience, prices and furniture 15 years ago when I first bought as now when I did. Gail is an awesome sales lady and is so helpful. She makes you experience very pleasant. I had issues with my bank and they were so patient with us until it go rectified! Thank you Bernie and Phyls and I will always continue to do my furniture purchases there.”
“This is this is the absolute best furniture store ever! Beyond professional, exceptional quality furniture, and selection beyond selection of top grade furniture! I highly recommend!”
“This place may look unassuming from the outside but trust me- just go in. This place is huge! The sales people are not in-your-face salesy, which I appreciate. They greeted and welcomed me after I came in and gave me the lay of the land and let me just wander. I ended up buying a modular sectional inspired by one on the floor they had. It was a very relaxed experience from start to finish.”
“I cannot say enough about the wonderful experience I had purchasing a mattress at Simon's Furniture in Franklin. After reading (negative) reviews of the competing big chain mattress stores, I wanted to find a more personalized purchasing experience and I certainly did at Simon's. The sales staff (Mike and June) took the time to guide me and even had a training executive (Lisa) from Stearns & Foster/Sealy answer several of my detailed questions. But the one thing that stood out to me about the competency of Simons' sales staff was their patience and expertise. When I was torn between two different models, a salesperson (Mike) suggested laying quietly on each mattress for 15-20 minutes. That was the difference-maker. It took some time but after doing so, it was obvious which mattress suited me best. Mike also explained the various options for the box springs and adjustable bases. the model I bought was in stock and was delivered for free within a few days by an amazing team. They carried the mattress and base upstairs and offered to assemble everything. Then they removed the old mattress ($50 fee). If you're looking for a new mattress, do yourself a favor and visit the bedroom showroom at Simon's Furniture (it's in one of the two lower-level showrooms). The showroom has as many, if not more mattresses on the floor as any of the big chain stores. They have options at every price point too. I highly recommend Simon's for their outstanding customer care and range of products.”
“Excellent service from the entire team! They had the largest selection of Fjord chairs I could find to try out, and they offered leather swatches to me to get the color right. Everything was easy with them: from buying during the upcoming sale, to waiting for me to get home from vacation to deliver (and get paid), to scheduling the delivery when it was convenient for me. So glad I found Stone’s Town and Country Furniture”
“Had a great experience here this week. Sales person shanell was very knowledgeable and pleasant. Wife and I had an idea of what we wanted which made the experience a bit quicker. They had a great sale for Memorial Day. We made a choices. Got some upgrades and shanell helped us with some coupons too. Delivery was a snap within two days. Would shop here again. Great experience.”
“I bought it at Urbanos Framingham com. Regiane was simply incredible, she is a wonderful salesperson who is attentive and strives to find a solution even when it seems impossible, she presented me with all the available options within my needs and offered me various payment methods. Is there someone who is really committed to satisfying and being Regiane is helpful with the customer at Urbanos.I am very happy with her service.”
“The woman who helped me out was very professional, organized, helpful, and friendly. I also respect the fact that she allowed me to look around without following me. I purchased some very nice furniture for my condo. Thank you so much for your professional assistance!”
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“I was searching for a new mattress and dreading it. I thought it was going to be like shopping for a car and being pressured but not once did i feel that. I was greeted instantly by Tyler who was extremely helpful and had a lot of patience with me going back and forth to different mattresses. 2 hours later, I finally chose a mattress right for me along with a pillow. Speaking with Tyler, I felt like I new him for a long time. We talked and laughed and the experience of mattress shopping was an awesome one! Ask for Tyler if looking for the right mattress!!”