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March 2023 by Peter DeProfio
I was in the middle of replacing my oil burner. 3 days with no heat or hot water. Both the plumber and electrician tell me to pick up a Taco 6 zone relay for the oil burner. I called Pinto’s and talked to one of the employees explained what I needed and what it was for. He tells me the part I want and the part number and to come down the next day for it. So I went in and bought it next day, well it was the wrong thing so I spent Saturday morning driving around looking for a place that sells the correct equipment and luckily found it. I just tried to return the relay and the ow we first said no and blamed me, the plumber and electrician for his employees mistake. He took it back but charged me $50 return fee after continuing to berate me. Never again with this place and his employees need some serious training!
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March 2023 by Peter D.
I was in the middle of replacing my oil burner. 3 days with no heat or hot water. Both the plumber and electrician tell me to pick up a Taco 6 zone relay for the oil burner. I called Pinto's and talked to one of the employees explained what I needed and what it was for. He tells me the part I want and the part number and to come down the next day for it. So I went in and bought it next day, well it was the wrong thing so I spent Saturday morning driving around looking for a place that sells the correct equipment and luckily found it. I just tried to return the relay and the ow we first said no and blamed me, the plumber and electrician for his employees mistake. He took it back but charged me $50 return fee after continuing to berate me. Never again with this place and his employees need some serious training!
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January 2023 by David W.
I own a building down the street and have come here a few times to get plumbing stock. Old man pinto is a grumpy guy with a slow point of sale system. I gave him a stock list and to get what I needed seemed like too much trouble for him. I buy a lot of materials from various suppliers and this guy takes the cake on poor and slow service.
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September 2021 by Vicky Myers
I understand when times are busy but this company is so unprofessional. Their van doesn't have the correct number. I left several messages and no response. I called the number online and finally someone called me back. I asked them to come out for an estimate for several plumbing issues i have. I even sent them pictures so they could assess from there without coming. I was told he would call me right back. Fast forward 10 days no call. This is not tye kind of business i want working on my house if they can't even do what they say they will. Imagine the work.. yikes!
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October 2020 by Brian Ferguson
Went there for a specialty tool. They had it and it was priced less than the big box stores.
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August 2019 by Sharon Fennelly
Never showed up after assurances, and never called.
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July 2019 by Nick Zhao
Good store. Mel is very helpful!
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February 2018 by Peter
Useless. I asked for a part for a hot water heater, and the guy didn't even know what it was, then hung up on me. What a joke.
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November 2016 by Kate Correa
Can get some plumbing supplies but it is mostly for professional plumbers
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July 2016 by Wendy Marino
Called to make an appointment for a Thursday or Friday. When no-one called on Thursday I called to check and they had no record of me or my appointment. They took my info again and said would call back and didn't!
