DSW Designer Shoe Warehouse offers a wide selection of designer shoes for men, women, and kids, featuring over 25,000 pairs from brands like Nike, Cole Haan, Sperry, Puma, and more. Customers appreciate the variety and quality of shoes, finding great options for different needs, such as work shoes and sneakers. The store also sells handbags and accessories, making it a convenient place to find everything needed to complement their outfits. The store’s rewards program, DSW Rewards, adds extra perks like certificates and special offers for members. Customer service experiences vary. Some customers highlight helpful and friendly staff, with one reviewer praising an employee named George for his excellent assistance, reminding them of the lost art of good customer service. Another mention describes a helpful employee named Nancy, who provided great deals and a positive, uplifting attitude that was much appreciated. However, there are some negative experiences as well. Some customers found the assistance to be inconsistent, with staff sometimes not engaging or being less helpful. One customer was disappointed when they couldn’t use a birthday coupon due to a misunderstanding, despite the quality and price of the shoes being excellent. Overall, DSW is known for its large selection, good quality shoes, and friendly staff, though some locations could improve their customer service and business practices.
Get your style on your feet here. Oh! Slightly used shoes are accepted here for donation.
December 2025
Meh selection. I suggest going to the factory stores if you know what brand you want.
November 2025
Walked around and didn’t see anything I liked, organized and clean space . Self serve shoe store, no greeting, no acknowledgment. Perhaps they do all that at the cash register.
