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February 2024 by Albert Mburu
Excellent
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January 2024 by James LACHANCE
Nice place ,tuff decision on what dress shoes to buy ,alot of choices
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January 2024 by tom mallett
I just spent over $150 dollars at theMillbury location and they wanted me to BUY a bag to carry out what I bought....Poor business practice...The help is pleasant, when they decided to talk to you.This location needs to take a better look at how they are doing things.
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October 2023 by Willow MoonRaven
I bought a pair of boots last night, and the woman at the register wouldn't let me use my $5.00 birthday coupon. I had the code for her to scan in my email, but she said that was not the correct email and that she couldn't use it. It says right in the email that I had 9 days left to use my birthday coupon as a reminder. I never did get the $5 off, but I needed the boots, so I couldn't just come back and speak with a manager before making the purchase.Otherwise, the boots and shoes I have bought at DSW are of excellent quality. I give 5 stars for quality ? and price point, and 3 stars for customer service ?.
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August 2023 by Libby Streeter
We came here as a family of 4 with a much needed update on our shoes and sneakers. Let's just say that. Nancy Santos was so invaluable to us in helping us get the best deals for our bucks. We really can't thank her enough. Her shining personality just lit up our faces. So refreshing these days! I hope she is appreciated the way we appreciated her.
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July 2023 by Mariana Muniz
Amazing customer service!Thank you Nancy!
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May 2023 by Lisa Lyons
Love the shoes you sell but I can’t stand the customer service at this store, Millbury MA. It’s always been so bad, to the point Ive had to walk out many times without buying what I had in my hands at the register. I will never go back to this location and will never have anything good to say about them. I’m done spending my money at a place that has no interest in training their employees to give good customer service. DSW is the worst place I’ve ever shopped.
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April 2023 by s r
Nancy was wonderful thank you very much for the help reserving shoes at another store
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March 2023 by Pamela Rising
Disrespectful manager who stopped the refund process to say she was going to meet me outside after transaction was done.
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February 2023 by Tim Orr
Always good for me. Inventory has changed. A couple of brands I like not in stock. Jose was very helpful!
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February 2023 by Fiona Marie Theresa
The woman at the counter was so sweet very nice and great selection
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January 2023 by Brittney M
I’ve never had too many issues shopping at this location. The prices are decent if you shop for things on sale and or have coupons. The workers were friendly but seemed a little all over the place. They are pretty good with returns as well.
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January 2023 by Shania Mcauliffe
Great employees and store ! Always clean as hell in there and everyone is a delight and helpful
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December 2022 by Lyubov Kustov
Came to this store 20 mins before close time on a Friday and they already locked their doors, unbelievable. I drove pretty far to get here too. Won’t be visiting this ghetto location again.
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December 2022 by Muggas
Prices are way too high unless you have a coupon.