PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online, catering to a variety of pets including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Many store locations provide services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. Customers often praise the store for its cleanliness, organized layout, and friendly, helpful staff. The staff are known for being knowledgeable and kind, offering assistance and even treats to pets during visits. The store has a good selection of products at reasonable prices, including live crickets that are kept pre-bagged and alive, as well as tanks, food, and medicine for fish. Some customers appreciate the quick and easy shopping experience, highlighting the helpfulness of employees and the well-cared-for animals, such as cats. Overall, PetSmart provides a positive shopping environment with a wide range of pet products and services, making it a popular destination for pet owners.
I had an excellent experience today in Millbury PetSmart. His name was Mike. I had my Puppy with me after grooming and needed a harness that fit properly. He was so wonderful with myself and my puppy! Thank you Mike for your excellent customer service!
January 2024
Love coming here to shop for my cat! There is always plenty selection and the store is always clean. The staff is super helpful and kind
January 2024
Took my pet here.... he came out as dumb as he was when he went in. I think the name is just a gimmic. Good prices and decent selection of products.
