CVS Pharmacy in Millis, MA, stands out for its welcoming atmosphere and exceptional staff. Customers appreciate the bright, spacious layout of the store, which is relatively new and well-organized. Many choose to visit this CVS over closer options due to the friendly and helpful employees. Notably, one employee has been praised for going above and beyond to provide emotional support, demonstrating a high level of care and compassion that customers deeply value. The pharmacy staff, particularly pharmacist Kerri, is highlighted for her patience and extensive knowledge. She takes the time to explain medications thoroughly, ensuring customers feel comfortable and informed about their health. Her attentive approach has made a strong impression, particularly for those in the healthcare field, reinforcing the vital role pharmacists play in patient care. While there have been minor concerns regarding staff interactions, overall, the positive experiences at this CVS overshadow any negatives. Customers feel a sense of community and warmth every time they visit, making it a trusted destination for pharmacy and retail needs. The dedication of the staff, including the manager and cashiers, fosters a caring environment that resonates with the local community.