Don't understand negative reviews. We almost didn't go because of them. My wife and I went on a Saturday and were greeted well and provided great assistance. I was in sweats so we weren't presenting any aura of wealth or anything. Will definitely go back
April 2018
In the many times I have visited the Natick site and have placed orders for valences and blinds, I have never experienced anything but gracious and helpful behavior from the employees. My only complaint is the slowness of the process.
