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“The service has always been fine. No issues. Wait times are good compared to other locations. Maybe the poor reviews were just someone’s bad day. We all have ‘em. Also I have had to buy tape to seal my packages at other USPS locations. Lesson learned. Be prepared, folks!”
“This is my favorite Post Office I've been to in the whole country. I've never had to wait more than a couple of minutes in line, I'm often the only customer, the staff are always friendly, and there's plenty of parking nearby. That's everything I need.”
“The personalized service we receive from each postal service worker is OUTSTANDING….Especially Sir Michael. He is very personable, efficient and extremely knowledgeable about postage and packaging for mailing merchandise. He always has a kind word to say and also has a great sense of humor.”
“Get rid of Marie she's so rude and doesn't want to cash a money order lying to customers saying she didn't have the cash. Even though I bought it from her 25 mins prior . Everyone else there is great”
“I have always experienced exceptional service at this post office! The clerks are friendly, knowledgeable and very nice. Karla is outstanding. And there was a gentleman who saw me crossing the parking lot after 5:00 --he was outside on a quick break--and let me know they had just closed. (I had lost track of time). I turned to leave, and then he offered to take my packages anyhow as they were pre-paid. !!! So helpful and nice!”
“This is my favorite post office! I send out a lot of mail - I average $800 a month…. I try to buy all my stamps from here but sometimes I have to go to others along my travels for work.
I stopped in today with about 400 mailers… $2 each…. When I got there i had Linda weigh the envelope to make sure I had enough postage to send it out. I was .11 cents short :/. I asked for the more expensive stamp so it would require less time to affix 1 vs 2….
I’ll tell you - never saw this before but Linda, Marcia, and Pat asked if I wanted help. I’m not one to bother anyone and I mean that…. I passed on the gesture and they insisted.
They helped stamp 400 envelopes with me! I don’t have to say how much time they saved me but one can only imagine. This was a visit I’ll never forget and a gesture that will not go ignored. I’ll be bringing in pizzas next week as a thank you!
Appreciate the help you 3 have given me for over the past 2-3 years!”
“Shout out to Elaine for understanding the urgency of my situation and doing what it takes, including calling the right people, to ensure I get my package on time. Thanks Elaine !”
“Michelle and the other delivery people are fantastic. Michelle makes it a point to communicate with her customers and always giving it the personal touch. A bright spot in our day.”
8:30AM - 4:30PM
2122 Commonwealth Ave, Auburndale
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“The reviews are probably based more on bad experiences on the delivery end. This office is straightforward and gets the job done. I wish USPS would invest and probably spruce up the place, similar to newer facilities I see in other areas of the country. This would probably make the space more inviting for staff and customers.Overall, I use USPS more than the other services. Prices in most cases are better and get to well traveled locations relatively quickly.”
“I called to get info about a new passport application and a friendly woman picked up on the first ring! She was super-helpful and gave me all the info I needed to set up my appointment. Super job!!!”
8:30AM - 4:30PM
31 Union St, East Walpole
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“I had a good experience here just today dropping off a package with all the details and label already put on. There’s social distancing norms in place with little indicators on the floor and masks on policy. There was only one counter open at my time of visit around 4pm but, there wasn’t a big line so it was ok.Contrary to all the reviews I saw about this place before my visit, I was leaning towards a bad experience but, i didn’t have one. It was a standard drop off for my package and I was done within a few minutes, got the receipt and headed home.”
“I've had a PO Box at this locations for years. Only recently w my long hours at work have I had a hard time picking up my packages. But every time I go there someone is willing to help me out. I've dealt with two different gentlemen, one of them I met today, his name is Gerry. He's the postmaster along with doing other roles at the same time. He went above and beyond to help me out. Was extremely friendly and even took the time to have a conversation with me. He is a true professional in customer service. His kindness and politeness put my faith back in the working world. Thank you Gerry for making my day better!”
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“Excellent town post office! Very helpful staff offering professional services and advice. I’ve had a great experience every time I’ve come here over the past few months. I haven’t established a PO Box so I can’t speak to that, but they’ve helped with everything I’ve needed. Thanks so much!”