Direct Federal Credit Union, founded in 1953, is one of the fastest growing credit unions in Massachusetts. They offer low loan rates on auto loans, home equity lines and loans, mortgages, credit cards, and personal loans. Members can also earn more with their CDs (share certificates) and money market accounts. The credit union provides free Hub Checking accounts with free ATMs worldwide. Customers praise the excellent customer service and professionalism of the staff. They are described as prompt, helpful, and accommodating, whether assisting with loan applications or answering financial planning questions. Direct Federal Credit Union is also known for its commitment to member satisfaction, offering exclusive perks and rewards. Additionally, the credit union is actively involved in community volunteering. Overall, Direct Federal Credit Union is highly recommended for its top-notch financial services, customer-oriented approach, and community engagement.
I have been banking with DFCU for 40+ years (Formerly Polaroid CU) and I'm grateful to have them as my credit union. My aunt suggested I open an account and I've stayed with them all these years, even when I moved out of state. Always professional, helpful and some of their employees have been there for a many years... read full comment
May 2026
A pleasure to deal with staff at Durect Federal CU.
April 2026
I've been a Direct Federal customer since 1990, I believe. I've always had excellent service from the staff.
