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8:30AM - 4:30PM
307 Washington St, Westwood
Post Offices
“Kind of strange to be writing a review for the post office, but after reading the bad reviews for the Dedham post office, I went ahead and made my way to the Westwood post office.
I thought the woman behind the counter was extremely patient as I tried to figure out the best way to send my three different tax-related documents -– some that needed certified with return receipt, others that did not. Apparently the type of envelope that you buy can determine the way it’s mailed, and some envelopes end up costing more than others because of that.
In the end, I was able to get everything mailed, get the return receipts I needed, and she never made me feel rushed or stupid. It was also five minutes before closing time, so I give her a lot of kudos for that too.”
“This little post office is the absolute best. Sharon and Lawyer are knowledgeable, pleasant, helpful and incredible professionals. Readville is so lucky to have this resource.”
“I love this post office. Staff is warm and very helpful. I accidentally left an item behind after a visit, and they held on to it for me, remembering who I was when I came back.”
7:30AM - 5:30PM
405 Concord Ave, Belmont
Post Offices
“I go out of my way just to go to this USPS location because the staff are kindly and their service is good. Elias was particularly helpful, and he quickly shipped my 5 media mail packages.”
“This is my favorite Post Office I've been to in the whole country. I've never had to wait more than a couple of minutes in line, I'm often the only customer, the staff are always friendly, and there's plenty of parking nearby. That's everything I need.”
“Very reliable local USPS postal office. They are polite and knowledgeable about the products and shipping process. Parking can be hard sometimes, just park at the Walpole public parking and then walk.”
“Wish I could give 10 stars to the Roslindale Post office. I was putting together a retirement for my boss that was due at noon. I was waiting on 3 more envelopes that my colleagues had put in the mail the week before that I anticipated were most likely in the carriers bag out for delivery. At 10:30am I called the PO and April answered the phone. I offered to meet the carrier wherever he was to grab the envelope since my afternoon mail delivery would mean I could not finish putting the gift together. April went above and beyond and found the carrier and within 30 minutes the two envelopes were dropped in my box and she called to confirm they had been received. In 93° weather, I tried to run out to give the carrier a cold Gatorade, but he was already gone before I could get there. Both April and the mail carrier went out of their way to save the day so that we could complete the gift for my boss. A+++++++”
“I really love this post office. They always get you in and out, they're friendly, knowledgeable and have your best interest in mind. Special shoutout to Joe who is really one of the best! I have a post office around the corner from my house but regularly go out of my way to the Wayland one because I trust them and know they'll get it done right.”
“Get rid of Marie she's so rude and doesn't want to cash a money order lying to customers saying she didn't have the cash. Even though I bought it from her 25 mins prior . Everyone else there is great”
“the guy working the desk solo the past two times i’ve stopped by this week is so patient, personable, and friendly. i’m sorry i didn’t get his name. this location has the best customer service i’ve experienced. thank you!!”
“Shout out to Elaine for understanding the urgency of my situation and doing what it takes, including calling the right people, to ensure I get my package on time. Thanks Elaine !”
“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”
9AM - 5PM
2344 Washington St Ste 1, Newton
Post Offices
“Arguably the best full service PO in Metro West. Can be a tad busy around noon and near close but Kelly and Wendy will take care of you. Lots of packing materials and friendly smiles that give you all the mailing options. Off peak times you are in and out with usually no wait.”
“Michelle and the other delivery people are fantastic. Michelle makes it a point to communicate with her customers and always giving it the personal touch. A bright spot in our day.”
“I use this post office often, both on weekdays and weekends, and it's an overall great experience! The postal workers are fast, efficient, and kind. There's rarely a line.”
“My mom sent a package for my son’s first birthday. The tracking showed it was delivered yesterday, but we never received it. I called the USPS Norwood branch today, and Justin answered the phone. He was extremely courteous and helpful, promising to look for the package and follow up with me. Within 15 minutes of my call, a USPS employee came to our mailbox and found the package! I was so impressed by their quick response. Thank you so much for your help — we have a very happy birthday boy now!”
“Good afternoon! I would like to thank the staff of the Wayland post office. Always attentive and friendly operators and postmen, provide professional assistance in the provision of services. Thank you for your quality work and attentive attitude. I recommend.”
“A friendly neighborhood post office and not ever crowded, even at the holidays. All of the people who work here have always been nice and patient. Good to call ahead for passports for an appointment, but they can do them as well with no line. In the summertime there is an ice cream and burger stand next door, so you can make a nice outing of it if you have kids in tow or are hungry.”
“Friendliest service in the metro Boston area! As a warehouse manager I have been to a number of carrier locations across the city and this location is always the most helpful and kindest. Everyone who works here deserves a raise.”
8:30AM - 4:30PM
2122 Commonwealth Ave, Auburndale
Post Offices
“The reviews are probably based more on bad experiences on the delivery end. This office is straightforward and gets the job done. I wish USPS would invest and probably spruce up the place, similar to newer facilities I see in other areas of the country. This would probably make the space more inviting for staff and customers.Overall, I use USPS more than the other services. Prices in most cases are better and get to well traveled locations relatively quickly.”
“This location has absolutely the best USPS team in the Greater Boston area. I've visited USPS locations all over the region & I stop at the Day St. location a few times a week. The staff here has been consistently friendly and knowledgeable over the years even when it can get busy, they do their best to keep customers smiling. I some needed extra help today and Roselynn was incredibly patient and thorough, she even called customer service to help me track down the answer I needed from HQ. I also really appreciate the drop-off window at this location so I can pre-pay my packages and not have to wait in line. Please be nice to the staff if you go here, I see how much they deal with in a day in this busy square & they are some really amazing folks!”
“I had an excellent experience with Juan today. I don’t mail things often, so I fumbled through the questions on the screen and made a few mistakes, Juan was very patient with me and kind in explaining the process.I even went back in line because I was so nervous I messed up something up and wanted to see the box again, and he let me assess my box and didn’t seem to mind even though it was the end of the day and near closing time. Thank you, Juan! Keep up the great work.”
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“I am waiting in line at the main Needham post office and the most helpful and positive mail representative is greeting and assisting customers. Generally mail representatives at the post office are unhappy but not Adam!! He is terrific and as luck would have it he helped me. Thank you Adam.”