Prime Storage in New Bedford, MA, offers a range of self-storage unit sizes to cater to the needs of undergrads, local residents, and business owners. With units ranging from 5'x5' to 10'x20', the facility provides flexible storage solutions. Conveniently located near Highway 140 and Interstate 195, Prime Storage serves the New Bedford, North Dartmouth, Smith Mills, Fairhaven, and Acushnet Center communities. The management team has made improvements to the facility, addressing issues like musty smells and pest control. Customers praise the excellent customer service provided by staff members like Debora S., Oj, Phil, and Kelsi, who have been described as friendly, helpful, and efficient in guiding clients through the rental process. Overall, Prime Storage offers a reliable and positive self-storage experience for its customers.
I have rented here for over a year and I have seen this place get progressively better. When I first rented I noticed a musky smell and a dead rodent infront of my unit. With the management change I feel like this place is going in the right direction and I hope it continues so I can keep renting here.
December 2024
Easy sign up on line. Pay with CC. Helpful staff and clean buildings and units. Have used Prime NB three different times
December 2024
Thank you Debora S. for having great customer service skills. She was very capable of providing the best experience possible and answered all of my questions. She did above and beyond what was required and I appreciate the quick and efficient help that I recieved from Debora S. on 11/5/24
