“Got into an accident in an older car that was never sold in North America. Took it to another shop and was quoted $7800 and about a month to complete it. Took it to Boston Express and was told just $1600 and 1 week to fix my car. These guys did an amazing job. The bodywork looks fantastic, the paint match/finish is flawless, it was on-time, they cleaned my interior, and if the price was any better it would've been free. Everyone was professional and very pleasant to interact with. Thank you João!”
“John and his technicians are simply incredible. He is tremendously responsive, always available to answer questions, and his work is impeccable. He and his wife, Bethany, are an amazing team. It is always a pleasure to see them. They are so kind that you want and sit and have coffee with them. But, they are way too busy for that! Never going to happen. ?”
“I worked for Ken, with Steve Q. and "Thunder" in 1979. This business provides the best customer satisfaction. Imports, Drive-on-in for customer service. Sorry, no photos......1979. It's all about repair for the driving imports.”
“So glad to find this garage. My experience at Tesla service center in Peabody has been miserable and as a result I tend to not keep up with routine maintenance. EG did encourage me to have my trunk fixed at service center because issue was covered by recall. I appreciate this honest approach. EG did the rest of the work after walking me through the issues that needed attention. Customer service is good with Sara as contact person. I will definitely return to them for my future needs.”
7:30AM - 5PM
86 Central St, Topsfield
Wheel And Rim Repairs
“I was in need of a new battery. Called around and every place was booked for the next two weeks. Called New Meadows and they got me in that afternoon with the battery replacement only taking 15 minutes. Very friendly service!”
6:30 AM - 5:00 PM
49 Central St, Ipswich
Wheel And Rim Repairs
“Like everyone else's family, we live at an insane pace, shuttling kids all over planet Earth to events, sports, etc. we tend to postpone necessary car maintenance until it reaches crisis level. Our minivan was on the brink of disaster last Monday morning . My steering wheel was shaking so badly, I knew that I could not wait another minute to get repaired. Who do we all call to reverse the damage that our negligence causes? You know it: get JJ Gianakakis at John's Auto in Ipswich, Massachusetts on the phone! I knew my request was nearly impossible, but I told JJ my problem. He directed me to drop my van off immediately at his shop. Within an hour, JJ diagnosed a significant issue that could've been fatal. I needed new tires... like, three months ago! I figured that JJ would have my van in his shop for a couple of days, if not longer... but my pain was self-inflicted, so I would suffer the inconvenience of going without a vehicle to get my problems fixed by JJ. He moved mountains to get the four new tires. He also expertly repaired a heater problem I have been battling for more than a year. And to help me get my life in order, JJ quickly hooked me up with a long-overdue oil change. Within the span of 12 hours, JJ's wizardry got my car repaired and back on the road to hockey practice at 6:30 PM. How many business owners anticipate your needs? John Gianakakis is an expert -- responsive, honorable, and simply indispensable in our Ipswich community. THANK YOU, J!”
“Even though I did not have repairs done at this shop, they were very nice and professional. They helped me figure out what to do after the diagnostic testing. They had me check for warranty information which ended up with having me tow my car to a dealership.”