CVS at 75 State Street in Newburyport has garnered positive reviews for its exceptional customer service, particularly from the pharmacy staff. Many customers have praised the dedicated efforts of the pharmacy manager and his team, highlighting their friendly and compassionate approach, especially when assisting those with medication issues. Despite being often busy, the staff consistently work hard to ensure that customers receive the help they need, demonstrating teamwork and a strong work ethic. Visitors appreciate the spacious layout of the store, which includes self-checkout options and helpful employees at the front. The pharmacy is recognized as a standout among other CVS locations, with customers emphasizing the top-notch service provided by the pharmacists. While some customers have noted minor issues, such as vaccination administration, the overall experience remains positive. The pharmacy team is acknowledged for their ability to handle a high volume of customers while maintaining a pleasant demeanor. Many customers express a commitment to returning to this location, largely due to the exemplary service they have received. Overall, CVS on State Street is recommended for its friendly staff, efficient service, and a well-stocked store.
This is the best CVS around. The pharmacists are absolutely amazing, very kind and helpful. I've been going to them for about a year, and for the first time I was unable to fill a prescription due to a shortage - - Cindy helped transfer and was so compassionate and informative!
September 2025
The CVS STORE on 75 Storey Ave., Newburyport, MA, gives great service any time of the day! All the employees seem knowledgeable, service minded and very friendly. I have NEVER had bad experience by anyone, at this particular CVS Store.
A.Beate Banach
October 2024
CVS is great this is one of my favorite places to go shopping always find what I want and shelving is always neat and filled with the merchandise....best of all there's always coupons!!!