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“Very friendly, helpful employees! They have everything you need. They'll tell you what to use instead of spending extra on name brand. They know their stuff!”
“We recently purchased a Big Green Egg from the Aubuchon store in Ipswich. This was after a couple visits to get information and measurements. At every step the staff was helpful and attentive . While the delivery did not quite go as planned, the snags were quickly ironed out and the end result fabulous. Kudos to manager Dianne and her staff, especially Assistant Manager Jonathan who assembled the Egg on our back deck. Thank you all for a job well done!”
“As a local business owner of an oil tank replacement company we use this Webb location frequent. Always stocked and always taken care of. John who is the primary salesman we use is extremely helpful with excellent knowledge and customer service skills. he always makes sure we have what we need to complete the job.”
“Amazing attention to detail and individual level of service, even many years after purchase. A great example of the kind of value that you should get for your money (and that’s often lacking at big box stores.). Phil’s great!”
“I love when a local, family owned shop is great at what they do and this is one of those places. Very knowledgeable, helpful, and friendly. I can’t tell you how many times I’ve been to a Home Depot where the staff doesn’t know what they’re talking about. Not this place! I hope they stick around for many more years.”
“Always have what I need, good selection of building materials, tools... I had some unusual framing conundrum and guys in the store helped me figured out the solution and ordered special hangers for me. Also convenient location.”
“Chaplin helped me out so much today. He is respectful and patient. He got a large piece I ordered in my car with no scratches and then took the time out to explain the product to me and all its features. He is so knowledgeable about all the products it makes me want to come back to the store again. The store in general is great but his help and knowledge makes people come back”
“I had a hard-to-match paint that I needed for my barn. It was a custom color and I didn’t have the formula. I had bought a couple of 5 gallon containers of the paint at a big box store, where they were having a sale, but they couldn’t match the color ( their paint people were not very knowledgeable and if it wasn’t in the computer they couldn’t do it). Mark took a lot of time to get it just right, making several attempts until he nailed it. I appreciate his patience and knowledge. Their prices may be a little higher but you get what you pay for.”
“Extremely positive experience! The gentleman I worked with was knowledgeable about the project I was trying to solve for, walked me around the store showing different solutions (leading with free/ least expensive options first), and coached me through the step by step process for application. Highly recommend!”
“I cannot say enough good about the folks at Coastal Living. From having everything in stock for all my day to day needs, to having such a great selection of Carhartt..even filling my fork trucks propane tank in negative degree weather. They always do it with a smile!”
“My repeated visits to this tractor supply store have been consistently pleasant thanks to the Manager Kia's helpfulness and warm hospitality, which makes shopping here a genuinely enjoyable experience.”
“What great customer service! Jamie and the dispatch head went so far out of their way to accommodate my last minute request. I misunderstood delivery days for a new shop in a different location and tried to order too late. I really needed my nitrogen tank replaced for an event the next day and they changed their entire schedule to get me what I needed. Jamie was gracious and friendly about it every step of the way (despite my wheedling). We've worked with ArcSource since we opened and will continue to do so! Thank you all so much!”
“Stopped by to get something to solve a tricky issue with a pipe while trying to connect my dish washer. The people working there are knowledgeable and we're very open to helping me. They ended up suggesting a simple solution for what I was looking for. I ended up getting a stop valve that was a better choice for what I was doing. The valve was of great quality, better than the ones I found at the warehouse style hardware stores.”
“Johnson lumber is top-notch! The quality of the wood they provide is exceptional, and your selection is extensive. Whether I'm looking for construction-grade lumber or specialty wood for a unique project, there yard always has what I need. The staff is friendly and knowledgeable, and they're always ready to offer advice or answer any questions I have. Plus, there prices are competitive, making it a great value for the quality of the products. I highly recommend Johnson lumber to anyone in need of high-quality wood and excellent service. Keep up the great work!”
“I’ve been a regular customer at this Lowe’s over the years. Recently, I purchased a refrigerator for my beach house through here. The guys who delivered it were very professional, helpful and courteous. Not only did I get a quality product for a great price, it was brought in swiftly and the old one was removed with great precision. The entire process went over smoothly and I was extremely pleased. Highly recommended!!!”
“I needed a new front door.
Young man in the door department explained the different doors. Then pointed out the hardware to go with it. Used my 0% interest Home Depot card and walked out with everything I needed ??”
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“Good, knowledgeable people; friendly, yet professional. They have answers. And, surprisingly, after getting what I went in for (a kind of glue to repair the sole of one of my shoes), I happened to look over and saw a pair of Muck Boots, which I was having a hard time finding for my size 5 feet...well, they're able to order them for me: all I have to do is pay for them when I pick them up.This is the kind of hardware store I grew up with.”