Mattress Firm Newton is dedicated to helping customers achieve their best sleep every night. The store features trained Sleep Experts® who undergo over 200 hours of training to provide tailored solutions, including mattresses, bedding, and essentials. Customers can shop confidently with the Love Your Mattress Guarantee®, ensuring low prices on top brands like Sealy®, Tempur-Pedic®, and Serta®. The store offers flexible delivery options and a 120 Night Sleep Trial® for customer satisfaction. Reviews highlight a positive shopping experience, particularly with a staff member named Fred. Customers appreciate Fred's attentive approach, as he listens to their needs and offers various mattress options without pressure to purchase expensive models. His knowledge about different mattresses and commitment to finding the right fit have earned multiple recommendations. Shoppers also mention the friendly and professional service when looking for pillows and other sleep products. Overall, Mattress Firm Newton is recognized for its helpful staff and fair practices, making it a recommended destination for mattress shopping.
Customer service was great, we worked with David at the Newton upper falls location. He was excellent, very polite, accommodating and knowledgeable. Wasn’t pushy at all, was open to let us share our thoughts and wants. My wife and I enjoyed the experience and all the help David provided. Recommend for your next mattress... read full comment
December 2025
Christian is awesome, personable, helpful! Brandon is very helpful and supportive! We had a v good experience!!
November 2025
David is the best! Staff very knowledgeable and listens to give you the best advice. Highly recommend
