Extra Space Storage at 128 Bridge St in Newton, MA offers a convenient and secure storage solution with a wide selection of units, including climate-controlled and non-climate options. The facility features all-hours access, electronic gate entry, multiple entrance and exit gates, and lifts, making storage easy and hassle-free. It provides parking spaces, elevator access, RV parking, heated loading bays, and a loading dock for added convenience. The site is known for its cleanliness, cool environment, and professional staff, with a manager living on-site ensuring security and assistance. Customers appreciate the helpful and friendly staff, such as Cameron, Taylor, and Paula, who assist with reservations, give tours, and answer questions thoroughly. Delivery acceptance and quick repairs, like gate fixes, add to the positive experience. Despite a significant online price increase, visitors find the facility well-maintained and easy to access, with excellent customer service making storage straightforward and reliable.
Great customer service! I would definitely come back next time I need storage. Jen was very helpful with all of our needs.
May 2026
Jenn could not have been more helpful and pleasant. She made the move in process so easy for us and we really appreciated her going above and beyond to help us out. We had a great experience working with her.
August 2025
I had an amazing experience with the front desk assistant, who was extremely helpful fixing an issue with my unit and updating my rental
