Pleasant Car Care is a family-owned auto repair shop in Newton, Massachusetts that has been serving the community since 2010. The shop is AAA approved and a NAPA AutoCare Center, employing ASE certified technicians who can handle a wide range of automotive services like suspension repairs, engine work, transmission repairs, and scheduled maintenance. Customers praise Pleasant Car Care's reliable, high-quality repairs and excellent customer service. The technicians are described as transparent, explaining issues clearly and avoiding unnecessary upsells. The shop offers convenient amenities like loaners and Uber rides. Reviewers highlight the shop's timely service, fair pricing, and impressive diagnostic capabilities, including the use of video to demonstrate problems. Even for unexpected issues like a Sunday oil leak, Pleasant Car Care went above and beyond to quickly diagnose and fix the problem at no cost. Customers consistently remark on the friendliness and helpfulness of the staff, indicating a shop that truly cares about providing a positive experience. With AAA approval, ASE certified technicians, and a track record of satisfied customers, Pleasant Car Care appears to be a trusted, reliable auto repair option in the Newton area.
Very communicative and transparent. I really like that when they identify something they will show pictures and links to information about the issue. Their ride service through uber is very conveinent.
September 2024
Timely service. Transparency in all work and pricing. Clear explanations snd rationales. Consistently good quality work.
September 2024
Good shop. Pleasant Car Care diagnosed my Mini Cooper engine quickly, and even sent me a video showing the diagnostic instruments used!
