Poirier Sales & Service is a highly regarded appliance retailer known for its exceptional customer service and quality products. Customers consistently praise the knowledgeable and helpful sales staff, including Alex, Adam, Jimmy Tieso, Matt, and others, who go above and beyond to ensure a smooth and hassle-free experience. The showroom in Newton offers a wide selection of appliances, from refrigerators and dishwashers to microwaves and grills. Customers have reported great prices, efficient delivery, and professional installation services. Many have expressed their satisfaction with the overall experience, stating that they would highly recommend Poirier to friends and family. The company's commitment to customer satisfaction is evident in the positive reviews, which highlight the team's dedication to finding the perfect products to fit each customer's needs and budget. Poirier Sales & Service has clearly established itself as a trusted and reliable source for all of one's appliance needs.
About a year ago+ I left them two messages that I wanted a new wall A/C and dish washer. Never called me back so I took the time to go on youtube and learned how to fix both of them. The only reason I am giving them 3 stars is because they "used to be" so good.
June 2026
5 stars for Tyler from Poirier Service! He (and maybe others like him?) are the reason to buy an appliance from this non big box store company in Newton. Clear, thorough, and competent...the best qualities in a Service repair person. Thanks very much!
May 2026
We purchase multiple items from this store and couldn’t be happier. Matt (our sales rep) was exceptional. He always goes above and beyond to help us and is extremely knowledgeable. Highly recommend!
