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“My husband needed to drop off an international package, and the team there was super helpful getting all his customs documents and label together--so much so that he mentioned how nice everyone was when he got home.Fast forward to two days later, we cannot find my husband's bag, and we're back-tracking his day. Al at FedEx kindly and quickly assists us in tracing the bag's whereabouts. So helpful and above-and-beyond the kind of assistance I feel like we would've gotten anywhere else. Many many thanks again!!”
“We've been working with Brian, Erika & the team for years and they are fantastic! They facilitate the collection and packing of antiques we purchase at auction in the area and are incredibly efficient and always ensure the safe arrival of our goods.”
8:30AM - 4:30PM
307 Washington St, Westwood
Shipping Centers
“Kind of strange to be writing a review for the post office, but after reading the bad reviews for the Dedham post office, I went ahead and made my way to the Westwood post office.
I thought the woman behind the counter was extremely patient as I tried to figure out the best way to send my three different tax-related documents -– some that needed certified with return receipt, others that did not. Apparently the type of envelope that you buy can determine the way it’s mailed, and some envelopes end up costing more than others because of that.
In the end, I was able to get everything mailed, get the return receipts I needed, and she never made me feel rushed or stupid. It was also five minutes before closing time, so I give her a lot of kudos for that too.”
“I went to the Mansfield, Ma store yesterday to look into possibly buying a new computer printer. I received phenomenal service from 2 different associates. I wish I had there names to acknowledge them. It was such a pleasure to get outstanding service which is a very rare today.”
“Easy purchase the associates who assisted me made it easy and fast check out. The item I ordered arrived fast and I am using it now, the quality as well is excellent!”
“Protect Dave at all costs! Today was my last day to bring my package to return an item to the post office [ i haven't been around] and i wasn't about to shove it into the box outside. He was already outside the building for a moment and he took the time to stop and answer my question. He wasn't rude or in a rush but the complete opposite. He doesn't know this but this is my first package i have ever sent out to return that wasnt Amazon and he took it and processed it for me to send out. This is above and beyond attitude. Thank you again Dave, you're a real one.”
“I drop packages here all the time. The staff is friendly and don’t seem to have issues with items shipping out in a timely manner. Our mail usually comes at a reasonable time too.”
“Didn't expect the professional knowlege the print shop provided me would be found at Staples. Perhaps, I got lucky , but an associate, whose name was Brooke, met me at the counter and walked through my needs , step by step , taking a real interest. I didn't know she had a graphic arts backround, but I certainly found out -- she was a real professional and combined her craft with good business acumen . She took lots of notes and asked lots of questions. My project rquired two separate applications -- at least 5-6 days , I thought . I couldn't forget, she worked in a busy print shop with various responsiblilties , not just my project. Well , I guessed wrong , in two days Brooke notified me , "come and get it ." My projects is not for publication right now , or I would show what a fantastic job she did. All I can say is, I couldn't have gone anywhere and have been more pleased.”
“The personalized service we receive from each postal service worker is OUTSTANDING….Especially Sir Michael. He is very personable, efficient and extremely knowledgeable about postage and packaging for mailing merchandise. He always has a kind word to say and also has a great sense of humor.”
“We moved from Chicago to New Jersey and waited a week for our belongings. The day of the unloading came and we eagerly awaited our things. We then got a call from dispatch letting us know that the truck was having transmission issues and there might be a delay of up to another week. Elijah and Kelin came through. After dispatch called to let us know that we wouldn't be getting our things that day, Elijah called himself and said he was going to reschedule our delivery for the next morning, on a Sunday! They made quick work of getting our things loaded into our new place and we're super quick with reassembly of our furniture. It was a real pleasure working with them. They were in good spirits and genuinely friendly. And SO efficient! Grateful for their work!”
8:30AM - 4:30PM
127 South St, Plainville
Shipping Centers
“Russell, out Mail Carrier, does a great job. Postal service often has Carriers do double routes. Post office workers in our town are friendly and helpful. Not sure why people are complaining. It is a classic small town post office with great front-line employees”
“I love this place. It's great that they deal with all the major carriers (UPS, USPS, FedEx). Used them dozens of times with no issues.But as the 14 signs on their storefront emphatically warn you... don't try to bring a package with only a QR code!!! ?”
“Wonderful experience at Staples in Norwood! Store manager, Oniel and his staff went over and above when we were organizing a Community Backpack Event. They were all so helpful and kind!”
“Wow...So impressed this kind of great customer service is still alive and well. Had some art worked downloaded from Etsy and requested on the Staples website. It was so easy. It picked it up in two hours thinking ? no way is this going to come out like i wanted it to. It was actually better. BRAVO”
8AM - 5:30PM
30 S Washington St, North Attleborough
Shipping Centers
“I was in today for the first time in many years and was graciously helped by Michala outstanding thank you for your help and again what a beautiful name like my daughters”
“Aiden was AMAZING. I walked in a minute before close not knowing they were closing he had no problem at all taking me and helping me with a project, had an amazing attitude and customer service. I haven't been treated with so much respect during this pandemic in so long. He's very knowledgeable and confident in his skills! I appreciate the staff at the printing center being so proactive tonight!”
“Michelle and the other delivery people are fantastic. Michelle makes it a point to communicate with her customers and always giving it the personal touch. A bright spot in our day.”
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“you may save a few pennies some where else but this team will take care of you and they stand behind their service, if they make a mistake they fix it. you cant pay for trust.”