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January 2020
My experience with NBT Bank is that they are very attentive to customer needs. Whether it's pushing through a complex business loan, or making everyday banking easier, or clearing up an administrative error, Karen Boyer and the rest of the staff always provide superb service!
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June 2017
Very happy customer and all my needs were met time and time again. A special thanks to Karen Boyer who made a potentially irritating situation pleasantly palatable
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June 2017
This branch has very friendly and engaging staff. Everyone was very upbeat and courteous. The architecture of this branch is very cool and welcoming as well. They have a covered drive-up ATM (which is a huge plus) and they also have some Saturday hours for when an ATM wont cut it.
