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February 2024 by A. B.
This post office is run very unprofessional!I am disabled and can't make it around we'll. I order things online to be delivered to my home because of that!The post office keeps telling Amazon that I request to pick up at post office. Liars!Calling into the post office doesn't help. This has happened four times to me! I will be contacting a disability advocate about them.
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July 2023 by BlackFeather
I always leave delivery instructions for everything I order and they NEVER LISTEN. My mail constantly gets delivered to a neighbor, or the restaurant I live above instead of my front door.
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April 2023 by TD Payne
North Adams Post Office I can't get any answers as to what happened to my mail for weeks.....anyone?
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December 2022 by krystal chesbro
Stop marking my packages as "undeliverable due to inaccessible door or driveway." They are plenty accessible year round, your drivers just don't bother. We have security cameras that clearly show they don't even show up, nevermind try to deliver.
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August 2022 by Ms.KittieKat Meow
Your better off doing everything online! DON'T COME HERE. There's this one woman Tammie who works front desk, RUDE 24/7 to about 85% of people. She gives dirty looks, screams your information so the whole lobby can hear, tells you yes one week then no the next. Very conflicting information. I know about 5 other people who feel the same way. If you work around the public you should be polite. And her skirt is grossly short,I shouldn't be able to see your "goods" when you bend over.
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November 2021 by Justin A. Gamache, B.S., M.Ed.
I have fallen in love with with one of the young ladies in there, so much respect and all. I love her and she fills my heart with so much joy! She knows my name for sure and always right there all the time, even if I don't go in to do business and just get my mail... I always wave to her! Love her so much!! She is the world to me...
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September 2021 by Jamie-Lynne King
Got a package that was due to be delivered and then got notification that it was "attempted but couldn't gain access to residence". Not the first time, the delivery person picks and chooses when they want to deliver because there was no reason they couldn't deliver and instead they simply never showed up!
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August 2021 by Karissa marie
awful. i paid for my package to be delivered and they said they couldn’t deliver it and the at i had to pick it up. they have done this to me and so many people. they are lazy and it’s very simple.
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August 2021 by david wylde
In and out pretty fast... Just wish they were open earlier on Saturdays...
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August 2021 by connie zieba
Over 6 months of having my mail misdelivered, not delivered, or delivered 3 weeks after the post mark. They will say they tried to deliver when one mailman pulled up in the rain and not even get out of the truck. Neighbors bringing me my mail. Mailman gave my prescription meds to my neighbor whom delivered it to me in front of the mailman. Packages being marked unable to deliver or delivered when not delivered and had to call the North Adams post office to find the package. I have given tracking numbers and opened claim after claim and now I have to pick up my packages at the post office(Their solution). I've seen which driver is making majority of mistakes and They keep saying they can't narrow the problem down. I'm working with the postal consumers affair people hoping they do something. IF you are having issues with the North Adams USPS please file a complaint so someone will start to fix the problems. Many of my neighbors have had problems as well but unless you open a case nothing will happen Thank you
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November 2020 by Sonya Knight
We get mail notifications sent to our email and we still don’t receive our mail. Going on day 5 without mail, they don’t call back and the supervisor needs to be replaced.
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September 2020 by Isaiah A
The individuals working at the post office go out of their way to help, my packages have always been sent out on time and without issue.
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August 2020 by Yasmine R Merced
I mean I always receive my packages on time and about the same time everyday!The postal worker scheduled for my delivery run is very friendly and even drops them off on the porch if there’s a lot of mail!Doesn’t get much better than that!Thank for all that you do for the north Adams community!
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August 2020 by Omar Lopez
The people who work here always go above and beyond to help me, they are always on top of things especially a good man named Corey also another man named Wayne i believe they do alot to help it keep running smoothly and i greatly appreciate it. If they got that old mean lady out of there i will find out her name , it would be 5 stars but everyone else is amazing and a pleasure to work with
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July 2020 by Dahlia Black
First, let's all recognize and agree that the post office, ups, fedex, any and all mail/packing services are over worked, backed up and have been highly affected by COVID. I'm sure people are stressed and dealing with nasty people demanding, wondering where their mail articles are and what have you. Treat people how you want to be treated, you would think? The lady was very rude when I had inquired about my package, she refused to even look it up or help in anyway. Told me to just keep waiting for it to be delivered. Not once was I rude to her and instead of standing there arguing or trying to pry to get a little more info on where it could be or if I should file a "lost claim", I walked away and said have a good day. I have only gone into the post office there a few times and the same lady always seemed rude, curt and not pleasant to deal with.