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“This rental site was pefect for us. They had exactly what we needed AT THE last minute. Price was reasonable for what we had to do. Office space as well as the vehicle were clean and well maintained. Paperwork, customer service all So easy to go through this U-haul site!”
“I had an excellent experience opening my storage account. The representative who assisted me was incredibly friendly, patient, and professional. She explained everything clearly, answered all of my questions, and made the entire process simple and stress-free. Her outstanding customer service made me feel welcomed and confident that I made the right choice. Thank you for providing such a positive experience—I truly appreciate her kindness and professionalism!”
“I worked with Doreen today to secure a storage space. She was very thorough and helpful in getting me what I needed.
She has a great personality and lots of patience!
I highly recommend using ExtraSpace Storage.”
“Nicholas was wonderful. He is very friendly and was able to answer all my questions. Extra Space is very accommodating to your needs and is always willing to help.”
“I had a great experience with Stor-U-Self. Mark was my main point of contact and was incredibly patient and helpful, taking the time to answer all of my questions and make sure I understood my options.
I also had the opportunity to meet Dan and Kelly, both of whom were friendly, informative, and a pleasure to work with. Dan was especially flexible in helping me find a solution that fit my needs.
Mark gave me a thorough tour of the facility, showed me the available storage unit options, and clearly explained everything. The entire process was straightforward, stress-free, and much easier than I expected.
I highly recommend Stor-U-Self to anyone looking for a clean, professional, and customer-focused storage facility.”
“This Uhaul location is run by the best folks. I had to move my daughter out of college in a busy weekend and they met my needs quickly and professionally. Totally great team - in particular Andersen was such a great guy - maybe the manager but the whole team!”
“My Volvo Sleeper broken down in Tewkesbury Mass. It was the 8th time with a J1939 harness problems this year, with over 4 months down in dealerships. Rick the mechanic and the service managers they actually listened to me as a driver first not the computer to trouble shoot. 1 hour later had the problem solved a short in the wire. My company has spent 10's of thousands of dollars with towing and replacement of computers, parts and labor that was never needed. The customer service from tBallard management team was awesome. If you brake down in Mass you must Ask for Ballard Truck Centers,
Many thanks to Rick the Mechanic, Bill Service Adviser and the Service manager the old guy. Its was a great mixture of old trouble shooting and new age computer plug and play mechanical expertise .
Thank you
Dr. K.T. Murphy
NFI Logistics”
7AM - 7PM
99 Pleasant Valley St, Methuen
Truck Rentals
“The business are in good hands what’s my first time that I rent I love it.a good Service, clean area, clean truck, gentle Personal. The Personal is really nice. I recommended to anyone to rent.”
“Cesar is friendly, helpful , and insightful. He will work with you. I would recommend him to friends and family. I will continue to do business with him and this company.”
“Limped in there this morning with my truck “D-rating.” Long story short, the mechanic Tim helped me out tremendously. Not only was he extremely knowledgeable an was able to fix my problem, he went above and beyond beyond to expedite the service. I had a medical appt to get too an Tim treated me with respect and seemed to care about me getting goin quickly. I just really appreciated him putting in the effort that todays world is sadly lacking! Thanks Tim/Ryder I made my appt”
“Great experience with U-Haul! The whole process was smooth and easy, from making the reservation to picking up the equipment. I especially want to give a special mention to the lady who helped me with the reservation she was incredibly nice, friendly , and very helpful. She took the time to answer my questions and made sure everything was set up correctly, which really made a difference. Excellent customer service all around. I would definitely recommend this U-Haul location!”
“The owner of this station is exceptional. His communication was clear. Our small business rented a U-Haul here today & the process was seamless. Ty for an easy transaction & for providing A Grade customer service. While I was at the station, a gentleman walked in for an oil change to be scheduled at a later date. However, Matt jumped right into action and provided this gentleman with instant service. That type of priority & care will keep this station open for many years to come. Family owned gas stations like this are a true part of what America what built upon. Hard work & dedication to serving the community. We will return to rent future U-Hauls. Highly recommend!”
8:30AM - 4:30PM
637 Andover St, Lawrence
Truck Rentals
“This is one of my first reviews of any kind :-) We haven't yet used any other rental place so can not compare but we have been satisfied with Taylor Rental. Used them twice for our party needs and they were nice and polite and always had stuff ready for us for pickup. No waits etc. Helped load and unload the stuff and the paperwork was neat. And today we had some water in the basement and they rented a pump. Again, very helpful. I would gladly recommend them to others. Gaurav”
“I recently rented a moving van from the Lawrence location, and can't speak highly enough about Kendall! He was very efficient, and professional throughout the process. I had reserved the 12 foot truck to move my items to Florida. Unfortunately, upon my arrival, the 12 foot truck had the check engine light on, and he had offered me the 16 foot truck. Although I drove this truck home, there was no way I could drive this truck to Florida. I returned the next day, and they had a van which was the same size basically as the 12 foot truck. My items fit in this van perfectly! The van seats were very comfortable, smooth ride with no issues at all! Returning the van was just as easy. Thank you so much, Kendall, for making this part of my move seamless!”
“The U-Haul website let me rent on 12/26/22. When the day came, the owner called me just as I was getting in my car to head over, to tell me that they are closed (observing Christmas). He could have easily told me to reserve the truck for another day, but he was already at the gas station waiting for me to get there. He was kind and I would recommend you rent from here.”
“(From 1-10) My experience at the U Haul office , was a 10. The U-Haul worker whom assisted Me , was Exceptional with Explaining the Rental Services, he had answered all my questions and was very Helpful and Professional. I will be a returning customer , in the near future. Thank you for your help.”
“Very pleased with service I received at the Wilmington UHaul. Peggy provided me with propane and also a new tank with propane and a monitor. It was a busy night and I appreciated her time and attention. Store was easy to find and the late hours were convenient. Will return. Thanks Peggy for service that exceeded my expectations!”
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“Stored my college stuff here over summer break as an out of state student. Wonderful experience with the staff and all my stuff was exactly as I left it when I returned. Clean units and lots of size options!”