“Nicholas was wonderful. He is very friendly and was able to answer all my questions. Extra Space is very accommodating to your needs and is always willing to help.”
“It was easy enough to get and drop off the U-Haul but they charged me for two days of rental when I only had it one day. They said it was because we only requested 4 hours and had it for 7 but we literally weren’t given a choice. Also we picked up and returned within the same day- on a day when the shop wasn’t even open. Also, they charged us our estimated mileage and never adjusted for what the true mileage was. A difference of like $20.
I’ve never been charged by another location for going overtime. I spoke to U-Haul on the phone and they said we technically didn’t need to be charged that it’s up to the location. But like I said we were given a choice. So just an fyi. Call and speak to someone to confirm so you get get around the timing issue. And just know this location will add fees without being transparent about it.
Update: spoke to the owner and he issued a refund.”
“I worked with Doreen today to secure a storage space. She was very thorough and helpful in getting me what I needed.
She has a great personality and lots of patience!
I highly recommend using ExtraSpace Storage.”