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“The Bearded One is hands down one of the best Service Advisors I've ever met. He got me covered on my Atlas on a faulty water pump and ordered me a catalytic converter that is faulty as well. All covered under Warranty!! Top Notch Service at Commonwealth VW! Thank you to the Daher family for excellent service as usual!”
““My experience with Enterprise car rental was excellent! The car I initially picked wasn’t in great condition, but they were extremely dedicated, quickly swapped it for another vehicle, and the service was impeccable. I highly recommend them to anyone looking for quality and customer care!””
“I’ve used Enterprise before and will gladly use them again. The consistency of great service is much appreciated. This time I was able to rent a car for a longer period of time because the staff member alerted me to a promotion being offered. I also appreciated the quickness of actually picking up the car and also again dropping it off. The staff was very nice, professional and knowledgeable.”
“I always choose Enterprise if I would need a car rental. This place is so convenient for me picking up and returning a car rental. All employees are professional to help a customers.”
“Cesar is friendly, helpful , and insightful. He will work with you. I would recommend him to friends and family. I will continue to do business with him and this company.”
“Example of great service as a walk in customer I would recommend this place a 10. The car was clean to the level of new feeling in a car and increased the standard of what I expected as a last min customer.”
“Andres and Nick have truly redefined the meaning of exceptional customer service. From the moment I first interacted with them, it was evident that their dedication to ensuring customer satisfaction was unmatched.
Andres, with his meticulous attention to detail, always ensures that all my rental documents are prepared promptly and accurately. His efficiency and professionalism make the rental process seamless and hassle-free.
On the other hand, Nick's passion for customer service shines through in his commitment to ensuring that the car I rent exceeds my expectations every time. Whether it's cleanliness, maintenance, or simply ensuring that the vehicle aligns perfectly with my preferences, Nick goes above and beyond to make it happen.
Their combined efforts have not only made my rental experiences enjoyable but have also instilled a sense of loyalty towards the Haverhill location. Previously, I would frequent other rental locations, but now, solely because of Andres and Nick's exceptional service, I am firmly committed to renting exclusively from Haverhill.
Their dedication is not just about doing their jobs; it's about creating meaningful connections with customers and ensuring that every interaction leaves a lasting impression. Andres and Nick are the epitome of outstanding customer service, and they have undoubtedly earned my trust and loyalty.”
“Very easy pick up and drop off process. Austin and Tom were very helpful! Definitely recommend. Seemed easier to rent from here rather than the airport and glad I did!”
“Upon entering, I was greeted by Shevonne, she was so awesome!!!unfortunately just my luck there were no gas cars. Except a chevy bolt electric car. Shevonne told me I was going to like this car. I being driving this car for a week and I really enjoy my rental car is sooo fast. I love it!!All men enjoy a really fast car.Great recommendation.Shevonne is who helped me and she was so hospitable and thorough. In Massachusetts sometimes good customer service is hard to find. But at the Hertz at 831 Rogers St in lowell Shevone will go the extra mile with a smile. Thanks for the great work Shevonne!!!!”
“RENTED A CAR THAT HAD A BROKEN DRIVE SHAFT! RENTED A CAR THAT HAD A VIN NUMBER THAT DIDNT MATCH THE NUMBER ON THE ENGINE! THATS UNPROFESSIONAL AND HIGHLY ILLEGAL! A VERY DANGEROUS AND DISHONEST BUSINESS PRACTICE! PLEASE DO NOT RENT FROM THIS BUSINESS! STAY AWAY‼️‼️‼️‼️?”
“Sal who runs this office is excellent. He is crystal clear about what is going on, very fast and efficient, and also assisted with an issue we had with one of the other Budget offices.”
“This rental location has consistently surpassed my expectations as a customer. The staff is exceptional and consistently goes above and beyond to provide assistance.”
“Completely satisfied with my rental experience. I wasn't expecting much from a satellite office WAY outside a major city but the on-site manager in Haverhill couldn't have been nicer. Pick up and drop off were both effortless and she was warm and genuinely friendly both times, even in the middle of a physical move of the office to a location across the street. The Jeep Compass I was given exceeded my expectations. It was in excellent condition, fully equipped and spotless. I booked this rental on Expedia and, again, all documentation, communication and payment information was seamlessly handled throughout.”
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“This is a no nonsense car dealership. My family has been coming here for over 10 years. We always come back and we know the staff. It’s always nice to be able to just call and know that we are going to get the best deal. Thanks to all of you. Seth thank you for always taking the time to do a thorough job We appreciate all you do!”