DSW Designer Shoe Warehouse is known for its great customer service. Staff members are helpful and patient, often going above and beyond to assist customers. Many reviews mention associates like Rich, Katherine, Cindy, and Amanda, who provide personalized, attentive support, making shopping easier and more enjoyable. Customers appreciate the staff’s willingness to help find the right shoes, even during long searches. The store staff also show kindness and flexibility, such as meeting customers after hours to pick up online orders. Overall, shoppers have positive experiences with friendly, helpful employees who create a welcoming environment. This commitment to good service keeps customers loyal and satisfied.
Great place tons of shoes. It is self service all the way though.
July 2025
Not a ton of selections. Also not as clean as other DSWs I've seen.
June 2025
Store is always pretty dang clean and deeeeecently organized. Only complaint is they don't often have a ton of men's shoes (doesn't help I only wear Nike and their competitor for me is the outlet lol) but I still usually find something decent and decently priced 👌🏻
