GameStop is a store with a great vibe for young gamers, offering a wide selection of tangible games, controllers, and lots of little novelties. The store is typically clean, very neatly organized, and set up in easy to find sections. It can be busy, but the line goes quickly. While it has some basic stuff, it may not have every specific item a customer is looking for, and some things can be found cheaper elsewhere. Staff are generally pleasant and knowledgeable, though sometimes only one person is working. Customer service experiences can be very frustrating, involving long holds and failed follow-throughs over the phone. However, in physical stores, associates can be extremely helpful, going above and beyond to advocate for customers and solve problems directly, even providing a direct number to bypass long public wait times.
Marc was excellent ! He was patient and kind with each interaction he had even while overwhelmed with a busy store and me and my son trading in a bunch of games. Great example of customer service !
June 2026
Incredibly helpful staff and great selection! Found a rare vintage game as well👍🏼
June 2026
This GameStop is an absolute gem! The staff are super friendly and always willing to help find exactly what you're looking for. Plus, their selection is amazing—perfect for any gaming enthusiast!