“Once you understand the amount of bs these guys deal with every day with clueless people handing over unboxed amazon returns that dont even belong there, or just people who dont know anything about shipping Logistics so the clerk has to dig through their phone and manually email themselves your label, I say they deserve to charge the convenience fee. Im in there at least once a day as an e-commerce seller and its always smooth as silk because I come prepared and I know what im doing.”
“Had to do an Amazon return. I got greeted at the door by a young lady. She was very efficient and helped me out with my return since it was my first time and she gladly helped me out! I will be returning back to this location!”
“Great store experience. I had a return, had the QR code ready, and was in and out in maybe 1 minute total. Only annoying thing is the parking in front isn't great but that's not UPS' fault. Customer service people were friendly and expedient in my request. Much better than some UPS stores I've been to before.”