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“I've had a lot of banks and GSB has been by far the easiest to talk with and do my banking. Everyone is so pleasant no matter which branch I stop at. I recommend 💯”
“Couldn't agree more with Paul in another review- went in with deposits and this older lady with short hair was straight up trash talking us and our deposits the entire time. VERY unprofessional.”
“I love Freedom. Been with them for many years. Always helpful courteous and professional. I love em so much I'm actually trying to get them to let me do their commercials :-)”
“Arlene was fantastic, she took most of my info over the phone so opening an account was super quick. Very friendly and helpful. Bank of America charges $30 a month for a business account linked to QuickBooks, Florence Bank is totally free.”
“A review..........We wanted to let you know we had a great experience on King St with Otto Mantz. We wanted to add details to our accounts and he was efficient,very helpful with explanations and paperwork while being courteous and friendly. An asset to your bank.”
“Always great service and personal attention, I've dealt with several people on your staff over many years and have ALWAYS been well received, managed, and guided on any and all requests and needs I have had. Keep up the great service!!”
“Opened up a savings account at Florence Bank (formerly Florence Savings Bank) in 1968 at the age of 15. Have lived in Florence my entire life and have all good things to say about this bank. First car loan (1972)...checking account.... mortgage...home equity. All good. Taught by my parents to do business locally and always have and always will. The bank gives out $150,000 to local non profits in the area every year. Helps out our American legion baseball team financially every year. I honestly believe that many of the employees of some of the national banks downtown couldn't find Arcanum Field in Florence without their GPS navigation system.”
“I found the bank employees to be courteous and helpful.
Thanks in particular to Garvin Cius, who went out of his way to get me the information I needed.”
“Every time I visit this bank, I always have such a great experience. Even though this location does not have cash, the staff always takes their time to walk me through the process of using the Virtual Tellers, and honestly it has been so easy. Every interaction I’ve had with the Virtual Tellers has been pleasant. The team at this branch stands out. The girls here always greet customers with a smile, and you can really feel their positive energy as soon as you walk in. They are patient, friendly, and always willing to help. They never rush you or make you feel like just another customer. I’ve been to other branches in the past where I felt brushed off or like my questions were an inconvenience. This team is genuinely helpful and kind.”
“TD Bank in Northampton, MA, offers exactly what you’d hope for in a local bank: friendly service, convenience, and a welcoming atmosphere. Every time I visit, the staff is courteous, professional, and genuinely helpful. They take the time to explain things clearly and always make you feel like a valued customer.”
“Reviewing this branch after a terrible experience at the South Deerfield branch where a teller made a $500 error in my account without contacting me or returning/insuring my funds. Their corporate 1-800 customer service number also was extremely unhelpful and cold transferred me multiple times.
I just want to say that everyone at this branch has been nothing but kind and helpful to me over the years, especially the older gentleman whose name I unfortunately can’t remember in this moment.
After my experience in S. Deerfield, I can’t recommend banking with M&T, but if you do bank with them, this is the branch to go to.”
“this is a bill appreciation post. i’m not here to review the bank itself but i frequent this location for my job and the occasional personal transaction and i usually end up with the same teller bill, and he’s always really nice and funny and just like the chillest and i just wanted to say that while i have my issues with bank of america itself i have zero issues with my guy bill. get my guy a big bowl of pasta forever he deserves it, dudes a legend fr”
“First,I must say, I have yet to meet a more approachable, attentive or professional group in my 40 years banking...Met, and exceeded, my needs, personally and professionally, and they continue to serve me surely and well....And I like them all. Michael Lamond”
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“We had to change some details on our accounts and they were handled great by Samantha M.She is very knowledgeable, efficient,patient and very friendly. We accomplished everything with the wonderful Northampton staff as always.”