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“We had to change some details on our accounts and they were handled great by Samantha M.She is very knowledgeable, efficient,patient and very friendly. We accomplished everything with the wonderful Northampton staff as always.”
9AM - 5PM
200 Westgate Center Dr, Hadley
Banks
“I love the UMassFive College Federal Credit Union. I have the convenience of online banking and using ATMs when I need to, but I make sure to get to one of the branches whenever possible so that the staff can advise and help me keep up to date with good rates and new offerings. Thank you!”
“PNCU is the BEST. Sandy Leclair
, Assistant Branch Manager is one of the finest professionals you will ever meet! She is kind, pleasant, knowledgeable and always willing to go the extra mile for her customers! She is amazing.
Everyone at the Granby location are some of the finest people and I have never had a bad experience in all the years I've been with this credit union. My thanks to all of you for being fantastic at what you do!”
9AM - 5PM
100 East St, Hadley
Banks
“The bank has decent service and the staff is friendly, but sometimes the wait times can be a bit long. At least it’s a nice place to sit while you wait! I wish they had more tellers during peak hours.”
9AM - 4PM
28 Elm St, South Deerfield
Banks
“I love People's United Bank of South Deerfield because Kirsten Bergstrom helped me figure out all of the services and security my new startup company needed, and didn't sell me something I didn't. I had such a great experience there, that I go out of my way to bank at South Deerfield.”
“Shantal was very cordial and definitely answered every question that I had. She definitely knows what she was doing. I give her a 10 doing her job. She was Great!!!!”
“I enjoy banking a GCB, especially at the Sunderland branch! The bank manager and staff there are so professional and friendly, and seem to work well together! Not too many places greet you by name when you walk in the door, but they do! Thank you!”
9AM - 4:30PM
325 King St B, Northampton
Banks
“I've had a lot of banks and GSB has been by far the easiest to talk with and do my banking. Everyone is so pleasant no matter which branch I stop at. I recommend 💯”
9AM - 4:30PM
140 Russell St, Hadley
Banks
“Update:They called and fixed the problem!Awful fast as Well.Betcha never expected this!Especially from a Bank!#customer4lifeThey never answer their phones!Notary service asks that you call ahead.Tells you all members are working with other customers please hold then straight to sorry we missed your call, please try again later,.Then hangs up.”
9AM - 5PM
134 College Hwy, Southampton
Banks
“A have been a customer of this bank for years. Nothing bad to say about them. Excellent service. Employees friendly and knowledgeable including main branch. Will not switch for anything. I got my first loan from them and was approved hassle free.”
“I've been a member for quite a few years here at Freedom and love this credit union. I've been to just about every one of these branches mentioned here and never had a problem. For any of you who did have an issue, I urge you to give them a chance to turn it around and you'll be happy you did. Freedom Credit Union, the best banking institution around !!!!! Let me do your commercials !!!”
9AM - 5PM
297 King St, Northampton
Banks
“Couldn't agree more with Paul in another review- went in with deposits and this older lady with short hair was straight up trash talking us and our deposits the entire time. VERY unprofessional.”
“I love Freedom. Been with them for many years. Always helpful courteous and professional. I love em so much I'm actually trying to get them to let me do their commercials :-)”
“Arlene was fantastic, she took most of my info over the phone so opening an account was super quick. Very friendly and helpful. Bank of America charges $30 a month for a business account linked to QuickBooks, Florence Bank is totally free.”
“A review..........We wanted to let you know we had a great experience on King St with Otto Mantz. We wanted to add details to our accounts and he was efficient,very helpful with explanations and paperwork while being courteous and friendly. An asset to your bank.”
8:30AM - 5PM
5 Main St, Easthampton
Banks
“Big shout out to Andrew at customer service for getting my overdraft fee taken care of. Something happened with the payroll of the place I work. so my check wasn't in my account in time for when my car insurance took my deposit out and they dismissed the overdraft fee. 10/10 highly recommended Florence Bank!”
“Always great service and personal attention, I've dealt with several people on your staff over many years and have ALWAYS been well received, managed, and guided on any and all requests and needs I have had. Keep up the great service!!”
9AM - 5PM
170 Sargeant St, Holyoke
Banks
9AM - 5PM
85 Main St, Florence
Banks
“Opened up a savings account at Florence Bank (formerly Florence Savings Bank) in 1968 at the age of 15. Have lived in Florence my entire life and have all good things to say about this bank. First car loan (1972)...checking account.... mortgage...home equity. All good. Taught by my parents to do business locally and always have and always will. The bank gives out $150,000 to local non profits in the area every year. Helps out our American legion baseball team financially every year. I honestly believe that many of the employees of some of the national banks downtown couldn't find Arcanum Field in Florence without their GPS navigation system.”
9AM - 5PM
605 Granby Rd, South Hadley
Banks
“I had a problem with my account, so I went to this Bank ESB branch to ask for help because it was near my house. At first I was scared cause I saw reviews here were not so good but then the teller was so helpful, her name is Christine. Thank you so much.”
8:30AM - 4PM
468 Newton St, South Hadley
Banks
“I had a great experience with getting what I needed at this Branch. I needed a document notorized but forgot to set an appointment. They still got me serviced asap even though I forgot to do this. They also gave me advice to what was in the area as I just moved out here.Five Stars all around to the manager and the team here!”
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“I have used Northampton cooperative Bank in Florence for over 10 years and I can absolutely say that the staff is always friendly and courteous. I’m particularly happy with their financial knowledge. It’s always great to go there every Friday and receive personable greetings from Dawn Hebert. It’s like I’m part of the family.”