9AM - 5PM
100 East St, Hadley“Greenfield Savings Bank has recently redone the building they reside in for the South Deerfield, MA branch and it came out beautiful. During construction it was somewhat annoying to continue to play the guessing game when it came time to figure out which door you had to go in that day because they worked on the building without closing the actual branch but that's a small price to pay considering they could have just closed the bank and forced all the customers to do their banking elsewhere or use another GSB branch in the meantime. The staff are all very helpful and pleasant, and the lines inside move quickly so there is not usually much of a wait if any. They offer free checking AND savings accounts with online billpay, debit card, and a free gift for opening an account included. The gift changes throughout the year, for example at one time it was an umbrella, another was a bbq knife, prong, and spatchulla grill set, and even a puree machine from black and decker was offered once. Most of the items are relatively high quality and more then you would expect from a giveaway. Something I thought was nice also was the bank provides a local branch phone number so you can deal with any problems immediately unlike a lot of the bigger banks that only offer 800 numbers and it takes 20 minutes just to figure out what you need and there is not a chance to get to an actual branch. Overall I would absolutely recommend GSB as an option for your banking needs if your in the Western Mass Franklin County area. They offer 6 different branches I believe and the main headquarter is in Greenfield, MA.”
“The UMassFive College Federal Credit Union has always employed people who've been professional, courteous and knowledgeable. It has been such a pleasure to do business with each and every person with whom I've come into contact and done financial transactions. I've walked out of there thinking I'd like some way to acknowledge that, and, this is it. I would give them 5 stars, they are the BEST.”
9AM - 5PM
378 High St, Holyoke“I've been with Freedom a couple of years and they're always pleasant to deal with. Not a huge fan of the phone customer service who were not helpful during a series of unfortunate transactions resulting in over $100 in fees. I did go to the Northampton branch in person instead where the manager overheard me speaking with a teller to try and sort it out. She immediately waived all of the fees for me and I left very happy as I was not expecting that positive of an outcome! The people in the branch are friendly, flexible and helpful. Will definitely be back.”
8:30AM - 5PM
1 Main St, Williamsburg9AM - 5PM
170 Sargeant St, Holyoke“I love my tellers. Nubia is the best. Natasha and the manager have great! The staffing always have the best customer service towards myself and my business. I've been backing at this location for over 17 years.”
9AM - 5PM
605 Granby Rd, South Hadley“This Bank is awesome they treat you wet respect and they give you the information you need and they now went is a hacker they lift up flag and let you no if somebody in your account good job I personal recommend this Bank to my family and people following my review 8.798 God bless.good customer service.”
“Great local bank with fantastic folks. I could do everything online, they showed me how to, but then I'd never get to see them.I go there when I need to.They care about our community and they care about me & my business. Priceless!”
“Terrific people! I was buying out my wife's lease on her 2018 Subaru Forester. Having never done this before I needed advice and help along the way. I called Subaru financing first. I asked them what the best rate was I could get in this vehicle.? They said 5 percent. I had a very high score on my credit I asked this is the best rate I can get? The answer was yes. I then contacted my bank where I have been doing business for at least 25 years. They said they don't really get involved in car loans. Then I went home and got onto the PNCU website. I'm looking at rates for used vehicles. Thinking that I might not be reading their information correctly I called the Granby office. They transferred me to Sandy. I explained what I was trying to do. She said I was reading their rates correctly and that she could help. The rest is history. I have been recommending ever since. I will be using them again. Great job”
8:30AM - 4PM
468 Newton St, South Hadley8:30AM - 6PM
460 Newton St, South Hadley“Thank you Havier for your excellent service. Any time when I came to this branch I have warm welcome's and team provide very professional job. The open bank's door I fill, like I visit my very good friends. Thank you for everythings.”
9AM - 5PM
134 College Hwy, Southampton“A have been a customer of this bank for years. Nothing bad to say about them. Excellent service. Employees friendly and knowledgeable including main branch. Will not switch for anything. I got my first loan from them and was approved hassle free.”
9AM - 4:30PM
325 King St B, Northampton8:30AM - 4PM
1936 Memorial Dr, Chicopee“It is a pleasure banking with Peoples Bank. Professional, helpful staff. Excellent rates on CD's. I've opened 2 CD accounts this calendar year; the rates are the BEST around!”
10AM - 12PM 1 - 3PM
140 Russell St, Hadley“Update:They called and fixed the problem!Awful fast as Well.Betcha never expected this!Especially from a Bank!#customer4lifeThey never answer their phones!Notary service asks that you call ahead.Tells you all members are working with other customers please hold then straight to sorry we missed your call, please try again later,.Then hangs up.”
“So...full disclosure, I do not actually have an account with FB, I have to use FB for my work. I often need to go in and deposit checks. I saw some negative reviews and wanted to post that the king street branch has always been helpful to me, and even found a mistake in my math and helped me fix it. I appreciate the FB staff. Thank YOU.”
“Arlene was fantastic, she took most of my info over the phone so opening an account was super quick. Very friendly and helpful. Bank of America charges $30 a month for a business account linked to QuickBooks, Florence Bank is totally free.”
9AM - 5PM
28 Elm St, South Deerfield“I love People's United Bank of South Deerfield because Kirsten Bergstrom helped me figure out all of the services and security my new startup company needed, and didn't sell me something I didn't. I had such a great experience there, that I go out of my way to bank at South Deerfield.”
8:30AM - 5PM
487 Newton St, South Hadley9 AM - 5 PM
378 High St, Holyoke8:30AM - 5PM
5 Main St, Easthampton“Been using this bank my whole life and I have never had any inconvenience. The service is usually quick and efficient and the employees always act very polite and friendly.”
“Friendly staff-always polite and ready to assist the costumers.Love the atmosphere and cleanliness. There's plenty of parking, including handicap and wheelchair accessibility and a drive thru. An ATM is also available inside the premises.I highly recommend coming here.”