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“People here are great. My bike seat hurts is all i had to say and got amazing service. I got a new bike seat and a panda "Bell" (it squeaks like a dog toy and is amazing!!) and they put it all on my bike for me right there and then. Great customer service and great personalities!”
“Was quoted 75-100$ & 5-7 days to fix a missing wheel spoke silver thingy, internal gear slippage, loose brakes and general creakyness. No communication until bike was fixed 4 days later where I got a voicemail to come pick it up. Total was 100$ and all the problems seem fixed and it definitely feels faster now (although that might just be the tires being low when I brought it in). Idk if its the best deal in town (UMass bike coop is an option but they're backlogged for weeks lol). But it only took 4 days and feels better to ride, so I'm happy! (also the guy running the shop seems nice)”
“The staff there are amazingly helpful and so positive. Every time I've ever gone to HBE I've always felt valued as a customer. Recently took my bike here for an update to tires before a quickly planned out of state bike trip. They were also able to replace brake pads, adjust cables and do what was needed with a great turn around time. Took a ride yesterday and my bike rode like new (it's about 10-12 years old).”
“Great experience skis, boots, and winter gear. Staff was knowledgable and incredibly helpful, going out of their way to get what I needed (special thanks to Leo) and excellent communication too.”
Bicycle Shops
Bicycle Shops
Bicycle Shops
Bicycle Shops
Bicycle Shops
“Awesome fix-it crew. Always helpful and nice. Not judgmental fixing what I “fixed”…. They make you feel like your bike is the priority and their turn around time is impressive.”