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9AM - 7PM
422 Main St, Easthampton
Electronics
“I was very impressed with the customer service! Shortly after I arrived to get a new phone, the woman helping me had to leave unexpectedly. The other team member, James, came over to help and mentioned he was supposed to be leaving soon for his daughter’s first birthday party. He called a manager to check to see if someone was coming to relieve him and was told they would be there shortly. Then, an elderly man came in and was having a hard time with his phone and understanding how things worked on it. James stayed calm and was very pleasant and helpful to the man, offering assistance with multiple things (how to sign into email, how to recover a password, explaining WiFi vs data). His relief didn’t show up until over a half hour later. I felt really bad for him, as a fellow parent, I understood the urgency for wanting to get to his daughter’s party. When his relief arrived, instead of leaving right away, he stayed to make sure everything was closed out with my order and phone transfer, even though I told him he should go and let the other team member help me finish up. I kept thinking how impressive it was that he never once showed that he was frustrated or upset about being late to his daughters party, and that he was so very pleasant under such a stressful situation. Hats off to James! Absolutely amazing customer service all around!”
9AM - 8PM
77 W State St, Granby
Electronics
“Priya and her staff provide five star customer service, are knowledgeable about all things Verizon and technology, and are very kind. Priya's store offers flexible hours so it's easy to drop by the store before or after work. My Mom and I really appreciate the step by step guidance provided by Priya and her staff to set up our new phones. What could have been a very stressful process was made so much better with Priya's invaluable help. We first went to Priya five years ago and we will definitely be returning to Priya's store for any future Verizon needs.”
10AM - 6PM
241 Main St, Holyoke
Electronics
“I started going to Gadget Depot this year with my boyfriend and we love it there! Dave and his staff are awesome ✨️ There is a huge inventory of trading cards, Funko Pops, toys and more!! I'm so happy we were referred by a friend ? Definitely check it out!”
“My wife is a victim of identity theft. Her phone was hacked and her personal info was gone. Canceling the service was necessary for us to start over. We had terrible customer service with every rep we spoke to. Terrible!!
I drove over 100 miles to this branch. The associate Pavan took the time to discuss our situation and he stepped up and took control. This man is what real customer service should always be. Thank you Pavan?. You are a kind soul”
8AM - 8PM
28 Porter St, Granby
Electronics
Open 24 hours
97 Union St, Easthampton
Electronics
“I found my very favorite place to get gas & great coffee!!!The customer service is the best. The gas is cheaper, the store is really clean & almost anything that you want or need from a local store.Joe, the man in charge of this 7-ll didn't go the extra mile for me today instead he went a hundred miles for me. Thank you for being so incredibly awesome to your customers. If you need gas or anything from the store do yourself a favor & stop into Joe's Easthampton, MA 7-11.”
10AM - 6PM
327 High St, Holyoke
Electronics
“I had to switch service to a new phone and the staff went out of there way providing excellent support Despite my timing being inconvenient for them they did not complain but were able to save m e hours of frustration by transferring my data. Highly recommend this location for cell phone needs”
7AM - 10PM
367 Russell St, Hadley
Electronics
“This has nothing to do with my experience at the store. It has to do with the survey. You EMAILED me asking me to fill out the survey so why at the end of the survey do I need to give you my email address, which you already have & already used???”
10AM - 8PM
344 Russell St, Hadley
Electronics
“Best Customer service I have ever had!
I cannot give enough stars to the T-Mobile store in Hadley MA. My former phone company had a bit of a meltdown with a system upgrade, and I was without cell service for many days.
I came to the T-Mobile store and they scooped me right up and supported me with every step with the process of transferring my phone over to their service. Every single person I interacted with was so kind, patient, and knowledgable and treated me like a human, not like a transaction. They truly went out of their way to help me, and it was some of the best customer service I have ever received! I am leaving with a new I-Phone 16, and all kinds of bells and whistles, (and am paying a little less than I was with my former company).
I highly recommend T-Mobile, and this store in particular. Special shoutout to Chaz, who has been our warm, friendly guiding light through this process, and also Desire, Christian and Vinnie for the help and encouragement you offered as well.”
Open 24 hours
426 Newton St, South Hadley
Electronics
“I love this 7-11. All the people who work there are very friendly. I'm hoping the owners will see this though. Check the cameras from around 7:15-7:20 tonight (4/26). I feel like a free ticket came out with my Keno ticket and the clerk didn't give it to me. I don't want the ticket, but hopefully I was seeing things. I should've said something, but I just expected to see the extra ticket when I went through them in the car. Thanks! I'll remove this once you see it.”
10AM - 7PM
360 Russell St, Hadley
Electronics
“Outstanding Service & Atmosphere
I switched to Verizon after a month of no service with Mint Mobile, and the team at the Hadley store made the entire process smooth and stress-free. Despite my phone throwing one issue after another at them, they patiently worked through everything with kindness and determination.
Jordan was especially helpful, and the store manager led with genuine care—not just for me, but for everyone who walked in. I watched them go above and beyond, even offering water and checking in with an elderly customer multiple times. It was truly heartwarming.
The vibe in the store is fun, friendly, and well-run. Every staff member I spoke to was knowledgeable, kind, and upbeat. After a disappointing experience at the Northampton location, I wasn't sure I'd stick with Verizon—but this store completely changed my mind.
Even though I live closer to another Verizon, I’ll always come back to Hadley. They’ve earned my loyalty with their outstanding service and genuinely great people.”
10AM - 7PM
740 High St, Holyoke
Electronics
“Clean atmosphere and amazing staff. Polite and very helpful. Took time to explain the features of the furniture and made us feel comfortable and extremely friendly. Great sales reps??”
“Didn't catch his name, but whoever was working on the 21st of May at around 5pm was great. Super nice guy, very helpful. Edit: Checked my receipt. His name is Patrick. Thanks, Patrick!”
Electronics
Electronics
Electronics
Electronics
“Aniket helped me get into an iphone from an android and made the process very easy. He was helpfull with setting up an apple id and going over the new device. Thanx”