Mattress Stores near Northampton, MA

“We went to the store in Northampton with the intent of getting a new and comfortable mattress. The sales rep was very welcoming, friendly and knowledgeable. He encouraged us to try out each mattress in order to access which felt better. The mattresses are hand stitched and so well made and the one we picked is so comfortable! We are getting much better sleep now with no pains in the morning! They are handmade for each customer, so that takes about 3 weeks, and then they deliver it to you right around then. They are very good at keeping in touch with you throughout the process with texts and then call you close to your delivery. Very good customer service! So, we bought a mattress protector a with the mattress and we feel that the whole thing was well done and the cost was so very reasonable for the value! The mattress was set up by the delivery team and our sad old one was taken away. They left a gift of a nice Yankee Mattress coffee mug for us to enjoy a cuppa after a great night's sleep on our new Yankee Mattress! I recommend that you check them out!”

“I have never come across a furniture store with such wonderful customer service. From start to finish (from shopping to delivery), everyone was kind, easy-going, professional and honest. The selection of furniture is great and the delivery was sooner than expected. I can’t say enough good things about this shop. Will definitely be going back!!”

“I have purchased multiple mattresses from Justin before and have always been very happy. This time we purchased an adjustable bed frame and mattress set. Delivery was prompt and working with Justin is always professional. The bed frame was easy to setup and the quality of the frame is excellent. Do not hesitate to give JC Mattress a try if you are looking for a new mattress or frame!”

“Thank God for these guys. My son was moving into a new apartment, off campus, and they delivered (and assembled) a bed and desk chair in a timely manner. The prices a terrific and they couldn't be any more PLEASANT to communicate with. This is the second time we used them and both times were equally delightful.”

“I went there on a Thursday looking for a new sofa. Being married and not seeking a divorce I brought my wife down on Saturday to check it out and allow her to choose the fabrics. The owner was terrific, reasonable delivery charges and more than reasonable disposal charges for my old sofa. He even agreed to dispose of a couple of old recliners for no extra chage. The delivery guys were on time, polite and accomodating. So much so I tipped the two of them $20 each, something I wouldn't normally do. Thanks a lot. Mr. Joseph Girard, Palmer, MA”

“We purchased a mattress from Chap de Laines and had a great experience from the time of purchase to the time of delivery. Regina was super friendly and very helpful when selecting a mattress that would work for us! When we had accidentally purchased a box spring that was too large, it was replaced immediately. I would highly recommend Chap de Laines for your furniture needs!”

“We were looking for a replacement mattress we were greeted by Eric, who was very knowledgeable about mattressea, as we had a lot of questions. He put us at ease while we were testing them. He lead us to a perfect fit ..... thank you for helping us Eric. We are grateful for your help.”

“We went to look for a new couch today at many stores in the area, and we were so lucky that our first stop at Ashley we met Susan!! Right away she was welcoming while also giving us space to look around. She was very detail-oriented as well which is appreciated.We checked out other stores for good measure, and nobody came near to matching the quality of Susan’s customer service. We ended the day purchasing a super-comfy couch we are very excited about, and appreciate that she went above-and-beyond. And most of all, treated us with respect.Thank you for the assistance finding the perfect piece of furniture for us!”